Overview
The Staffing and Contracts Officer will provide a high-quality staffing support service to staff and students across the School, acting as the first point of contact for enquiries related to a broad range of staffing activities. Activities will include undertaking all aspects of staff recruitment, processing contract extensions and amendments, and using the University’s MyTeam (SAP) system to record and monitor a range of staff-related activities. You will process casual worker and honorary contracts in line with established processes.
You will work closely with School colleagues and central HR to ensure that activities in the School adhere to University guidelines and best practice, offering advice and referring complex queries where needed.
You will have excellent IT literacy, including experience of using Microsoft Office. Excellent communication skills both written and verbal are essential, along with excellent customer service skills and the ability to work flexibly.
Main Duties And Responsibilities
- Act as a first point of contact to provide a range of information and advice on staffing processes and policies, escalating complex queries as needed.
- Lead the process for the recruitment of staff, liaising with HR and job applicants, organising interviews, completing right to work checks, processing requests to appoint and coordinating payment of interview expense claims.
- Monitor and action fixed-term contracts coming to an end and ensure relevant HR processes are followed where appropriate. Process contract amendments and extensions, liaising with finance and HR as required.
- Process research passport applications, liaising with HR as appropriate.
- Provide administrative support for the Visiting staff and honorary contracts process within the School, processing new applications, monitoring honorary contracts due to come to an end, processing extensions where appropriate and keeping accurate records.
- Lead the casual worker process, including registration and processing payments.
- Ensure that the University staff policies and procedures are implemented effectively including absence reporting.
- Manage data and records keeping in line with GDPR, filing confidential files as required and maintaining electronic documents, records & databases.
- Carry out other duties, commensurate with the grade and remit of the post.
Person Specification
Our diverse community of staff and students recognises the unique abilities, backgrounds, and beliefs of all. We foster a culture where everyone feels they belong and are respected. Even if your past experience doesn\'t match perfectly with this role\'s criteria, your contribution is valuable, and we encourage you to apply. Please ensure that you reference the application criteria in the application statement when you apply.
Criteria
Essential or Desirable
- 5 or more GCSEs grades A-C including English (or equivalent experience) – Application and Interview
- Excellent IT literacy, including practical experience in the use of Microsoft Office and/or Google software – Application and Interview
- Excellent communication skills, both written and verbal with the ability to communicate effectively with a wide variety of people – Application and Interview
- Excellent customer service skills, with experience of responding efficiently and effectively to phone and email enquiries – Application and Interview
- Excellent organisation and time management skills – Application and Interview
- Ability to work independently, addressing issues as they arise, involving senior colleagues as appropriate – Application and Interview
- Experience of working as part of a team – Application and Interview
- Ability to adapt to rapidly changing demands, be able to prioritise and to work flexibly – Application and Interview
- Be able to exercise confidentiality, tact and discretion – Application and Interview
- Willingness to undertake any training necessary for the role – Application and Interview
- Administrative experience within an office environment – Application and Interview
- Experience of servicing meetings, including note taking – Desirable – Application and Interview
- Experience and knowledge of University systems & processes e.g. Mail, SAP, Google Calendar – Desirable – Application and Interview
Further Information
- Grade: Grade 5
- Salary: £27,319-£31,236 (potential to increase to £33,951 with sustained exceptional contribution)
- Work arrangement: Full-time
- Duration: Open Ended
- Line manager: Operations Manager
- Direct reports: n/a
- Our website: https://sheffield.ac.uk/eee
- For informal enquiries about this job contact Amanda Burnett, Operations Manager via email at a.burnett@sheffield.ac.uk
Next steps and Vision
It is anticipated that the selection process will take place during the week commencing 18 May 2026. This will consist of an interview and a written test. We plan to let candidates know if they have progressed to the selection stage on the week commencing 7 May. If you need any support, equipment or adjustments to enable you to participate in any element of the recruitment process you can contact Rebecca Fieldsend (r.fieldsend@sheffield.ac.uk).
We are a Disability Confident Leader. If you have a disability and meet the essential criteria for this job you will be invited to take part in the next stage of the selection process.
What We Offer
- A minimum of 38 days annual leave including bank holiday and closure days (pro rata) with the ability to purchase more.
- Flexible working opportunities, including hybrid working for some roles.
- Generous pension scheme.
- A wide range of discounts and rewards on shopping, eating out and travel.
- A variety of staff networks providing opportunities for social interaction, peer support and personal development (e.g., Race Equality, LGBT+, Women’s and Parent’s networks).
- Recognition Awards to reward staff who go above and beyond in their role.
- A commitment to your development with access to learning and mentoring schemes; integrated with our Professional Services Shared Skills Framework.
- A range of generous family-friendly policies including paid time off for parenting and caring emergencies, access to menopause support in the workplace, paid time off and support for fertility treatment, and more.
More details can be found on our benefits page: sheffield.ac.uk/jobs/benefits. We are a Disability Confident Leader and committed to building a diverse community of staff and students.
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