Role Summary
As a Payroll Manager at CT, you will own your portfolio of clients, ensuring high‑quality payroll processing from start to finish, completing payroll review work, and supporting the Payroll Senior Manager on business development initiatives.
Responsibilities
- Support the Payroll Director to maintain high standards of payroll compliance, operating procedures, quality, and client service.
- Manage client relationships: onboarding, ongoing communication, and relationship development.
- Prepare weekly, fortnightly and monthly payrolls for a varied portfolio of clients, covering all aspects including Pension Auto‑enrolment.
- Conduct payroll reviews for senior associates and junior staff.
- Perform BACS checks and submissions.
- Resolve complex client queries.
- Oversee client journals and conduct health‑check reviews for external clients.
- Manage due diligence and audit testing requirements.
- Provide client service, including service calls, error management, cold‑file reviews, and 3‑month client reviews.
- Coordinate with Managers, Partners and other departments within the firm.
- Provide training, coaching and support to the payroll team.
- Year‑end compliance, training and performance appraisals (CFCs).
- Approve holidays, overtime and support recruitment and staff promotion.
- Represent as contact for the Bureau Managers Association.
- Assist with CT payroll backup and other ad‑hoc assignments.
Qualifications
- Relevant client and people‑management experience in payroll.
- Alignment with CT’s purpose and values.
- Demonstrated expertise: articulate subject‑matter knowledge, high‑quality advice, and fostering a positive team culture.
- Professional qualification desirable but not essential.
- Strong organisational, time‑management and prioritisation skills.
- Growth mindset and continuous desire to learn.
Location
The role is based in Edinburgh, Glasgow or Inverness, with a fully dynamic working model allowing flexibility to work remotely or in‑office as required for client meetings.
Equal Opportunity
CT is an equal‑opportunity employer and encourages applications from candidates of all backgrounds and experiences.
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