Mobile Response Officer

About The Company

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award‑winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values – Trust, Respect, Unity, and Empowerment.

About The Role

We are currently seeking a reliable and professional Mobile Response Officer to join our team. This dynamic role involves attending alarm activations, performing site inspections, and responding to emergencies to ensure the safety and security of our client’s premises.

Days of Working

4 on, 4 off

Responsibilities

• Respond promptly to alarm activations and conduct thorough site investigations.
• Perform regular mobile patrols and site checks as directed.
• Complete complex locking and unlocking procedures on our customers’ sites.
• Ensure all incidents and activities are accurately reported and documented.
• Maintain a visible and professional presence to deter unauthorised activity.
• Communicate effectively with clients, colleagues, and the control room.
• Conduct vacant property inspections to ensure our customers are insurance compliant.

Requirements

• A valid SIA Licence (Essential).
• A full UK driving licence with a good driving record (Essential).
• Flexibility to work various shifts, including nights and weekends.
• Excellent communication and problem‑solving skills.
• The ability to work independently and make quick decisions under pressure.

Successful candidates will also be required to undergo screening and vetting (BS7858).

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability or age.

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