Resolution and Tribunal Officer

Contract | Civic Recruitment Limited | United Kingdom

Posted On 06/05/2026

Job Information

Education / Training

City Ipswich

Province Suffolk

Postal Code IP1

Job Description

3-4 Months Contract with a Local Authority

Job Purpose

• The Resolution and Tribunal Officer is responsible for managing Special Educational Needs and Disability (SEND) tribunal appeals, ensuring compliance with statutory requirements and achieving timely, effective resolutions. The role involves coordinating mediations, representing the Local Authority (LA) at tribunal hearings, and working closely with key stakeholders to resolve disputes in the best interests of children and young people.

Key Duties/Accountabilities

• Manage a caseload of SEND tribunal appeals, ensuring all deadlines and statutory requirements are met.
• Prepare and submit responses and documentation to the First-tier Tribunal in a timely and accurate manner.
• Coordinate and facilitate mediation processes to resolve disputes where possible, reducing the need for formal hearings.
• Represent the Local Authority at tribunal hearings, presenting cases effectively and professionally.
• Liaise closely with parents, carers, young people, legal representatives, advocates, and educational settings.
• Work collaboratively with internal teams, including SEN, legal, and education professionals.
• Maintain accurate, detailed, and up-to-date case records and documentation.

Essential Experience Required

• Proven experience managing SEND tribunals or similar legal/appeals processes.
• Experience working within a Local Authority or public sector environment.
• Experience liaising with multiple stakeholders, including families and legal teams.
• Experience preparing tribunal documentation and representing cases.

Essential Qualifications Required

• Relevant degree or professional qualification in law, education, social care, or a related field – desirable.
• Evidence of continued professional development in SEND, legal processes, or dispute resolution – desirable.

Additional Information to Note

• Working hours: 37 hours per week.
• Ideally, 1 day a week in office, if possible; if not, working virtually.

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