Ecolab Bioprocessing is looking for a highly skilled field Account Manager II responsible for the sale of the company's bioprocessing purification products within an assigned territory or geographic region (UK and Northern Europe). The customer base will span small, mid‑size, and large biotech and pharma accounts. The role involves providing expertise and customer service, building relationships with customers to influence adoption of our products, and identifying key accounts for growth.
How You'll Make An Impact
- Meet and exceed sales targets and contribute to the fast growth of the bioprocessing segment of the Purolite business.
- Nurture and build strong relationships with new and existing customers.
- Proactively prospect and cold‑call net‑new customers to identify and develop new chromatography resin opportunities; operate with a hunter mentality to open and advance new business.
- Provide product expertise and excellent customer service to accounts, both new and existing.
- Build relationships with customers to influence acceptance and use of the company’s products.
- Identify and profile key accounts and demonstrate ability to build rapport and develop customer relationships.
- Leverage existing networks and industry connections to develop new business relationships and opportunities.
- Work with internal stakeholders to provide the support needed by customers in a timely, effective manner.
- Understand the biological drug development pathway and milestones in process development, and identify opportunities for design or conversion of competitive products.
- Build forward‑looking account/territory growth plans and engage appropriate technical and support teams to meet these goals.
- Build and maintain a healthy sales funnel and prospect effectively to expand the customer base and meet sales targets.
Minimum Qualifications
- 3 years minimum sales/account management experience within the biotech/pharma industry.
- B.S. or greater in a life sciences field or related area.
- Experience with major CRM platforms (Oracle, Salesforce, ZoHo, etc.).
- Solid understanding of bioprocessing; knowledge of the biotech industry, market trends, regulatory environment, and IT challenges.
- Excellent verbal and written communication.
- Excellent presentation skills, able to present to both business and technical professionals clearly and concisely.
- Must be customer focused.
- Highly organized and detail oriented.
- Must be a self‑starter with a hunter mentality to capture and develop new business opportunities.
- Willing to travel in the assigned territory.
Preferred Qualifications
- Technical aptitude: Ability to grasp technical concepts quickly and communicate them to customers, including understanding product specifications, performance parameters, and troubleshooting.
- Understanding of chromatography: Familiarity with chromatography principles, techniques, and applications, especially as they relate to biotechnology manufacturing.
- Knowledge of chromatography resins: Understanding the different types of chromatography resins, their properties, applications, and competitive landscape.
- Customer relationship management: Proven ability to build and maintain strong relationships with customers, understanding their needs, providing solutions, and delivering excellent customer service.
Ecolab’s commitment to diversity, equity and inclusion (DE&I) reflects our longstanding value of working together to integrate diverse perspectives to challenge ourselves, reach our goals and do what’s right.
Nuestro compromiso con una cultura de inclusión y pertenencia. Ecolab está comprometido con el trato justo e igualitario de todas las personas colaboradoras y postulantes, y con la promoción de los principios de igualdad de oportunidades en el empleo. Reclutaremos, contrataremos, promoveremos, transferiremos y brindaremos oportunidades de desarrollo con base en las calificaciones individuales y el desempeño laboral, en todos los aspectos relacionados con el empleo, la compensación, los beneficios, las condiciones laborales y las oportunidades de crecimiento. Ecolab no discriminará a ninguna persona colaboradora ni postulante por motivos de raza, religión, color, credo, nacionalidad, estado de ciudadanía, sexo, orientación sexual, identidad y expresión de género, información genética, estado civil, edad o discapacidad.
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