Sureserve provides market‑leading compliance and energy services across the UK, with close to 4000 employees working from over 20 offices.
Sureserve is a trusted partner for housing associations, local authorities, and residents, delivering high‑quality compliance and energy services. Our focus on energy efficiency, safe and compliant homes, and enhanced quality of life makes us a leader in the industry. With nationwide reach, regional expertise, and a commitment to excellent service, we are well‑positioned to support our clients now and in the future.
Role Overview
Provide effective and efficient administrative support for the fleet function, including maintaining the fleet database and insurance system, running and compiling reports, booking in services and repairs, vehicle allocations and driving licence checks.
Key Responsibilities
- Ensure vehicle database is fully up to date with all relevant information
- Ensure live fleet is fully insured and has a valid MOT and road tax
- Administer insurance claims including liaising with managers and the insurance company as appropriate
- Run fuel reports and analyse usage for Senior Management Team
- Process new starters, including allocating an appropriate vehicle, arranging for trackers and livery, updating fleet management system, and undertaking driving licence checks
- Arrange service and repairs of vehicles with approved suppliers, including replacement vehicles as appropriate
- Run and compile meaningful reports on driver behaviour and either act upon or elevate as per Group policy
- Monitor mileage across the fleet to ensure that vehicles are rotated as appropriate to ensure efficiency
- Processing ‘Notices of Intended Prosecutions’
- Be first point of contact for driving complaints
- Any other duties commensurate with position
Skills & Experience
- Previous practical experience within a Fleet administration role or similar
- Strong knowledge of vehicle maintenance practices and fleet operations
- Proficiency in fleet management software and Microsoft Office packages (Outlook, Word, Excel)
- Excellent organisational skills and attention to detail
- Ability to work independently and manage multiple priorities
- Strong communication and interpersonal skills
What We Offer
We offer a range of benefits designed to support your lifestyle while working for Sureserve and outside of work.
- £27,976 per annum
- Contributory pension scheme
- Life assurance
- 20 days + Bank holidays (service based increasing holiday scheme)
- Enhanced maternity, paternity, adoption leave and other family friendly policies
- Sureserve Benefits Hub, accessing over 1000 retail discounts
- Virtual GP service, available for employees and immediate family
- Employee Assistance Programme (EAP)
- Bike2Work Scheme
- Employee engagement events and “Employee Voice” programmes
- Strong opportunities for career growth and development
- Sureserve Legends – celebrating the fantastic ways in which our employees live our values
Committed to Diversity & Inclusion
Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We are committed to developing talent at all levels, ensuring equality, diversity and inclusion in the way we work and in the communities in which we work, and making sure that every one of our people, clients and customers has the opportunity and support to fulfil their professional and personal potential.
Reasonable Adjustments
As part of our commitment to inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals that may require them. If you feel you need any adjustments please contact scnw.careers@sureserve.co.uk.
Pre‑Employment Checks
Successful applicants will be subject to eligibility checks with a third party, including right to work in the UK and DBS background checks.
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