Membership Development Manager

On behalf of a respected local membership organisation we are now recruiting a Membership Development Manager vacancy to support the growth, engagement and long‑term success of a nationwide member community. This role combines commercial focus with relationship management, offering the opportunity to work closely with members, partners and internal teams while contributing directly to membership growth and income generation.

• £37,000 – £39,000 per annum depending on experience
• Full time, 37 hours per week, Monday to Friday
• Hybrid working, typically two days per week based in Market Harborough, Leicestershire
• Benefits after probation: 8% pension contribution, discretionary bonus of up to 15% and further individual bonus, 25 days’ annual leave
• Occasional UK‑wide travel, sometimes with overnight stays

Duties and responsibilities:

• Support the growth of the membership base by identifying, engaging and converting prospective members across the UK
• Build and maintain strong relationships with existing members to drive satisfaction, retention and long‑term value
• Promote membership benefits and identify commercial opportunities across advertising, training, sponsorship and events
• Act as a key point of contact for members, supporting onboarding and ongoing engagement
• Represent the organisation at industry events, meetings and networking opportunities
• Maintain accurate records of leads, opportunities and member interactions using the CRM system
• Work collaboratively with internal teams to support campaigns, publications and wider membership activity

Required skills and experience:

• Proven experience in business development, account management or membership engagement within a B2B environment
• Experience working with both SMEs and larger organisations
• Strong relationship‑building and communication skills, with the ability to influence a range of stakeholders
• Commercial awareness and experience of working towards income or sales targets
• Excellent written and verbal communication skills
• Highly organised, self‑motivated and comfortable managing multiple priorities
• A collaborative approach and commitment to delivering a positive member experience

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