Full job description
Taco Bell is a leading Mexican-inspired quick-service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States. The future holds 2,000 more restaurants across the globe within the next decade. It’s easy to see we’re in the business of making tacos, but at heart, we’re a business that’s fueled by the energy and passion of people serving people.
About the Job
Reporting to the Area Manager, the Restaurant General Manager (RGM) oversees smooth store operations, taking full ownership and responsibility for problem‑solving, seeking team support when necessary, and leading the restaurant team in culture building, implementing best practices, and managing day‑to‑day operational requirements. The RGM maintains that a well‑run shift is the foundation of a well‑run restaurant and consistently strives for excellence in every shift.
The Day‑to‑Day:
Developing people
- Provide regular feedback to the Area Manager on the performance of Team Members.
- Provide ongoing constructive and complimentary feedback to Team Members.
- Actively participate in the training of Team Members.
- Handle conflicts constructively and work with the Area Manager to achieve a resolution.
Ensure consistent customer satisfaction
- Ensure that all Team Members complete their Shift Excellence tasks for their assigned position(s).
- Personally demonstrate that customer needs are the highest priority.
- Ensure food safety, quality, and accuracy of orders.
- Resolve customer complaints quickly while maintaining positive customer relations.
Act Like an Owner
- Assist Profit & Loss management by following cash control/security procedures, maintaining inventory, and managing labour.
- Oversee proper product preparation, rotation, portioning, cooking, and holding time.
- Assist the Team Members with facility maintenance and ensure health and safety standards are always followed.
RGM - Taco Bell Basildon
We are looking for a dedicated Restaurant General Manager to join our team in the Restaurant Operations Department. As a Restaurant General Manager, you will play a crucial role in ensuring the smooth operation of our HammersmithTacoBell location.
- Oversee and coordinate daily shift operations.
- Train and supervise team members.
- Ensure excellent customer service.
- Manage inventory and stock levels.
- Maintain a clean and organized work environment.
If you are a motivated individual passionate about the food industry and leadership skills, we would love to have you on board as our Restaurant General Manager at Southend on Sea Taco Bell.
Is This You?
- Dynamic, energetic, positive leader, self‑starter, and proactively driven to get things done.
- Customer‑first mindset.
- Strong interpersonal skills.
- Dedicated to leading a team that strives for excellence.
Why Taco Bell?
- We truly believe that where you work matters, and we know something about what makes employees happy. Join us on our mission of feeding people’s lives with más!
- We are about more than just building restaurants — we connect with our fans through their passions, including sports, gaming, and music.
- We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages the pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle.
- We foster a culture of authenticity for you to feel at home with the Taco Bell family.
Job Type: Full‑time
Benefits:
- Company pension
- Discounted or free food
- Employee discount
Experience:
- Restaurant General Manager, Assistant Manager, Shift Leader: 1 year (required)
Work Location: In person
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