Overview
Title: Customer Service Manager
Location: Reading / Remote
Salary: £30,000 - £35,000 per annum
A Customer Service Manager is required for one of our client to be based in Reading.
Responsibilities
- Working closely with management in the implementation of policies and procedures
- Adherence to regulatory standards and procedures
- Provide reports as required
- Dealing with customer inquiries via email and over the telephone
- Dealing with all associated administration
Requirements and Attributes
- With a proactive approach to problem solving, have a positive attitude towards things
- Be performance, achievement and results driven
- Excel, PowerPoint, word, & Microsoft project skills
- Data analysis skills
- Good online eCommerce sense
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