Overview
i3Works is a trusted, innovative management consultancy business. With service offerings across Project, Programme and Portfolio Management & delivery, IT Architecture, IT Service Management and Digital, Data & Technology professions, we pride ourselves on helping our customers make lasting improvements to their performance and realise their most important goals.
Our clients across the defence, financial services and public sector environments all highly value our work ethic, flexibility and adaptability.
Role Purpose
We are seeking an experienced and versatile Delivery Manager at the Senior Consultant level to join our team. The ideal candidate will not only excel as a Delivery Manager but also be willing and able to deploy to support our clients in related disciplines, such as Product Owner and Product Manager roles.
The projects, products and services we deliver for our clients will be varied and this role will provide the platform to define and implement the optimal delivery methodology to guide our clients to early value realisation whilst working toward strategic business benefits.
As a Delivery Manager you will lead, guide and influence broad stakeholder groups using effective communication, and utilisation of your discipline to deliver the agreed strategy. This is an outward-facing role requiring effective leadership and stakeholder engagement together with well-developed collaborative working practices.
Key Responsibilities
Delivery Strategy
- Definition of and adherence to the delivery strategy, with effective collaboration and communication to bring the wider team on the journey.
- Partnering with sector and service heads from across the business to ensure that the service is meeting both user and business needs.
- Translate strategic objectives and problem statements into an actionable vision for the project, product or service you are managing the delivery of.
- Support product management to effectively manage and plan stakeholder engagement and dependencies.
Business Development
- Assist in the assembly of high-quality tenders and/or submissions.
- Market the organisation’s capabilities and win work with clients to support growth.
- Maintain and develop the highest standards of client relations including major client account management.
- Maintain and report upon a Consultancy sales pipeline focused on the delivery of project controls-based consultancy offerings.
Delivery
- Collaborate with Product Managers to define roadmaps and translate them into actionable user stories.
- Work with external suppliers and wider stakeholder dependencies on integrated delivery roadmaps.
- Identify methods to routinely report delivery performance against a given plan or roadmap, including the identification of performance issues and escalation to senior leadership.
- Facilitate dynamic planning processes, prioritising work based on team capacity and capability.
- Maintain strong relationships with stakeholders, ensuring alignment between business goals and delivery.
- Whereappropriate, Implement Agile and Lean principles to maximise efficiency and minimise waste.
- Foster a positive team environment, ensuring collaboration, trust, and motivation.
- Monitor budgets, risks, and dependencies to ensure smooth project execution.
- Identify areas for process enhancement and drive maturity within the organisation.
- Set clear goals for the team and individuals to drive high performance.
- Regularly assess the performance and delivery model of the team and find ways to improve its contribution to outcomes and strategic benefits sought
- Monitor the well-being of the team and support them do their best work through coaching and removing roadblocks.
- Identify resourcing needs to enable business strategy, recruit, and onboard employees to set them up for high performance.
- Oversight of the operation of the Digital capabilities and competencies framework and associated training requirements.
- Act as a mentor and/or coach on agile best practice
Experience and Qualifications
- Experience delivering for Defence Sector, i.e. DE&S and Defence Digital
- Agile working: Experience in leading delivery teams using agile methodologies (e.g., Scrum, Kanban), and an understanding of how to apply agile principles in a complex, scaled environment.
- Stakeholder management: Proven ability to manage relationships and communicate effectively with stakeholders at all levels, including senior executives.
- Leadership and coaching: Experience in leading and developing multi-disciplinary teams, fostering a high-performing, inclusive, and collaborative culture.
- Project delivery: Strong track record of delivering complex digital projects and programs, with experience in managing scope, risks, budgets, and timelines.
- Problem-solving: Demonstrated ability to solve complex problems, make informed decisions, and facilitate continuous improvement.
- Financial management: Experience in managing project budgets, ensuring effective financial controls are in place, and delivering value for money.
- Supplier management: Experience managing external suppliers, ensuring they deliver high-quality products and services in line with contractual agreements.
- Previous consulting experience preferred
- Experience in digital delivery, technology, or related disciplines: Agile, Prince2, Scrum Master or SAFe are highly desirable
- The suitable candidate will need National Security Vetting (NSV) security clearance. They will, preferably, already hold NSV to a high or very high standard, but must be able, and willing, to achieve it
Role Location
Our people will be comfortable working in a hybrid environment. Attendance at client locations will vary in accordance with our clients' requirements.
Our Core Values & Behaviours
Our core values of being Purposeful, Dynamic & Supportive really stand us apart from our competition. They are the central driving force of the i3Works’ culture, developed by our people and are expressed through our associated behaviours:
Purposeful
- Professionally Responsible - Builds and delivers professionalism to bring value to ti3Works, stakeholders and peers.
- Driven to Deliver - Demonstrates determination, resourcefulness, and purpose to deliver the best results for, and on behalf of, i3Works.
- Critical Thinker - Demonstrates the ability to analyse and understand data and information quickly. Uses information, insights and knowledge in a structured way to identify options, make recommendations and make robust, evidenced and defendable decisions.
Dynamic
- Curious - Is future-focused, inquisitive, and open- minded; seeks out evolving and innovative ways to add value to i3Works.
- Skilled Influencer - Demonstrates the ability to influence to gain the necessary commitment and support from diverse stakeholders in pursuit of our values.
Supportive
- Collaborative - Works effectively and inclusively with a range of people, both within, and outside of, i3Works
- Role Model - Consistently leads by example. Acts impartiality and independently, balancing personal and i3Works parameters.
Benefits at i3Works
- Private healthcare/medical cover & Group life insurance
- Annual bonus scheme (dependent on personal and company performance)
- 25 days holiday plus bank holidays (increasing by 1 day per each calendar year, after your 3rd anniversary with the company– rising to a maximum of 30 days + bank holidays).
- Enhanced Reservist Leave – up to 10 days paid.
- Annual leave purchase scheme (up to 5 days per year)
- 5% company pension contribution
- £250.00 annual donation towards a charity or grassroots organisation of your choice
- Personal wellness benefit of £120.00 per month, access to unlimited 1-1 counselling support and a wealth of wellbeing and support resources
- Enhanced parental leave
- Electric car leasing salary sacrifice scheme
- Cycle to work scheme (save 25-39% on a bike and accessories)
- Paid qualifications for employees at all levels
- Internal Employee Networks, regular social events throughout the year and charity fundraising activities to get involved with, if you wish.
At i3Works we are committed to creating a diverse and inclusive environment and strongly encourage you to apply.
We ensure that all hiring decisions are made without regard to age, race, national origin, sex, disability, gender, gender identity, religion, or any other protected characteristics, and will treat all applications with the strictest confidence. Please don’t be afraid to ask about what we can do to support your needs. All requests will be carefully and fairly considered. We wish you every success in your job search.
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