Service Advisor - Skoda

Benefits

• £28,000 basic salary + £6,000 bonus
• 31 days holiday, rising to 33 with service
• Birthday off - an extra paid day to celebrate
• Company pension scheme
• Staff discounts on vehicles, servicing, parts & labour
• Dentist on Demand access
• Industry leading training + clear career progression opportunities
• Life Assurance
• Enhanced Holiday entitlement
• Johnsons Benefits Platform

What You’ll Be Doing

• Delivering exceptional customer service at every stage of the aftersales journey
• Booking in vehicles, scheduling work, and managing workshop diaries
• Providing accurate estimates for servicing and repairs, including timescales and costs
• Keeping customers fully informed with clear and timely updates
• Promoting additional products, services, parts, and accessories where appropriate
• Ensuring all customer expectations are met and exceeded

What We’re Looking For

• Previous experience as a Service Advisor within the automotive industry (essential)
• Strong communication skills, both face‑to‑face and over the phone
• A target‑driven mindset with the ability to maximise sales opportunities
• Excellent organisational skills and ability to work in a fast‑paced environment
• A professional, customer‑focused approach
• Full UK driving licence

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