Contact Centre Operations Lead – Team Coach

MUFG Pension & Market Services is seeking an Operations Supervisor for their Contact Centre in Leeds. This full-time role involves leading a team of Customer Service Representatives while ensuring high-quality service delivery. The successful candidate will have strong supervisory experience, preferably in a Contact Centre environment, and will show a commitment to excellence in customer service. Benefits include 26 days annual leave, health rewards, and development opportunities, with a chance for hybrid working after the probation period. #J-18808-Ljbffr