Funeralcare Complaints Specialist — Hybrid, Manchester
Company: Co-op Group
Location: Manchester
Posted: May 9th, 2026
Co-op Group in Manchester is seeking a CBS Adviser - Complaints Specialist to manage customer complaints within their Funeralcare business. This full-time position offers competitive pay of £25,500 and a hybrid working model after initial training. The ideal candidate will have experience in customer service, strong communication skills, and the ability to handle complex situations with empathy. Benefits include an annual bonus, extensive holiday, a pension plan, and access to various wellness resources. Join us to help build value for our member-owners.
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