Travel Product Manager
Salary: Circa £38‑£45k depending on experience, plus benefits
Location: Glasgow (Hybrid – 3 days per week in our Glasgow office)
We’re looking for a commercially minded Travel Product Manager to take the lead on shaping and growing a portfolio of unforgettable self‑guided walking and cycling holidays at Macs Adventure. Reporting to Alison Bembridge, Senior Product Manager, you’ll play a key role in driving revenue, enhancing customer experience, and influencing the future of our global product offering.
This is a hands‑on, fast‑paced role where no two days look the same. From balancing pricing, cost, and availability to spotting trends in the data and identifying new growth opportunities, you’ll have real ownership and the freedom to make an impact. If you love solving problems, making smart commercial decisions, and continuously improving how things work, this is an exciting opportunity to grow your career with a business that’s going places!
About Macs Adventure
We’re a scaling adventure tour operator on a mission to be the leading global brand in self‑guided, active travel. Welcoming over 40,000 customers on walking and cycling trips to destinations around the world, we employ over 150 people across the UK, US and Germany who share our purpose to create #MacsMoments. In November 2024, we proudly achieved B Corp certification, marking a significant milestone in our journey toward sustainable, values‑driven growth.
Our Culture
We’re an ambitious, forward‑thinking business with a bold vision for the future, and our culture reflects these ambitions. We’re an action‑oriented, fast‑paced organisation and we like to have fun along the way. We’re looking for people who can grow with Macs and grow with us on our journey to become the world’s leading active travel company. It’s not the easy route and we’re looking for people who enjoy challenges, love learning, want to make an impact and align with our core values:
- Love the journey: A Macs trip is all about the journey, not the destination. We are all believers in Macs’ unique brand of self‑guided, active travel and shout about it. As more travellers convert to the Macs Way, we accept our business will grow and change. We welcome new connections, and embrace new opportunities. Carpe diem!
- Take a different path: We’re not different for difference’s sake; but we won’t succeed if we’re just the same as everyone else. We devise creative solutions to problems, find new ways of doing things, and trust colleagues who are doing so too. We are brave and feel empowered to take the initiative. We ask ourselves: is what I’m doing authentically Macs?
- Tread thoughtfully: We are considerate, empathetic and try to put ourselves in our customers’, suppliers’ and each other’s shoes. We support local, and find ways of having less negative impact on the planet. We find ways of having positive impact on people and communities. We are fair, and we do the right thing.
- Go the extra mile: We know that creating a perfect #MacsMoment involves going that bit further. We imagine the best feedback we can get and set out to earn it. We take ownership and accountability – it’s yours, not someone else’s, problem. We step up and help our teammates when they need us.
What You’ll Do
You’ll take end‑to‑end ownership of a portfolio of walking and cycling holidays, ensuring they deliver inspiring experiences while performing commercially. You’ll use data and insight to balance cost, pricing, and customer experience, continuously refining and improving your trips. Working closely with teams across the business, you’ll respond to demand, optimise availability, and evolve the portfolio to stay relevant, competitive, and high‑performing.
You’ll be responsible for
- Managing the performance of your portfolio across margin, customer experience, and availability
- Balancing cost and pricing to drive sustainable commercial performance
- Analysing data to identify opportunities and make informed, high‑impact decisions
- Managing portfolio performance across the full lifecycle; giving input into launch and retirement decisions
- Continuously improving trips through testing, iteration, and customer insight
- Ensuring a high‑quality, inspiring range of walking and cycling holidays
- Working cross‑functionally with operations, supply, marketing, and digital teams to deliver improvements
- Proactively managing demand and availability challenges to maximise sales and reduce lost opportunities
What You’ll Bring
- A minimum of 3 years’ experience in adventure tourism or travel, with ownership of a portfolio of inspiring trips
- Experience working at pace in a fast‑growing, scaling business – you’re comfortable with ambiguity and know how to prioritise
- A commercial mindset, with a track record of improving performance and delivering results
- Confidence using data to make decisions, balance trade‑offs, and spot opportunities
- A proactive, hands‑on approach to ownership, using technical aptitude and curiosity to continuously improve tours, streamline workflows, and enhance ways of working
- Expertise in route planning, feasibility, and logistics to design and optimise walking and cycling holidays
- The ability to work cross‑functionally, building strong relationships across teams to get things done
- A genuine passion for adventure travel and creating memorable, meaningful experiences for customers
Some candidates may see this and feel discouraged because they don’t match every requirement. If this is your ideal job, please apply anyway – there’s a good chance you’re more wonderful than you think.
You Could Belong Here
To deliver adventures for more than 40,000 customers we need to build a company that’s reflective of their diversity. We’re building an inclusive workplace that promotes and values difference, where everyone, from any background, can do their best work and be proud to belong.
What We’ll Offer
As well as your salary:
- Annual leave: We want you to be able to take holidays that matter to you, so 8 public holidays are included in your annual leave allowance of 33 days, which increases to 35 days after 5 years’ service.
- Birthday booster: An extra day off on your birthday!
- Pension: We offer a contributory pension scheme.
- Discounts: You are eligible for great discounts on Macs Adventure trips!
- Travel insurance: We provide you and your spouse/partner/children with annual worldwide travel insurance.
- Flexible working: A flexible work culture – you’ll be able to work from home as well as coming into our hub office in Glasgow 3 days per week to collaborate with colleagues.
- Getting together: Regular team, management and leadership meetings and retreats.
- Culture: An innovative, fast growth, international and solution focused culture, where we work hard to embed our values across the business.
- L&D: We support your self‑guided learning journey to make the most of your strengths.
- Wellbeing: We’ll support you in looking after your health and wellbeing so you can do your best work.
- Travel: Occasional international travel is required.
- Impact: The opportunity to make a difference in people’s lives and the planet.
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