Company: Sky
Location: London
Posted: May 9th, 2026
We believe in better. And we make it happen.
Better content. Better products. And better careers.
Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.
We turn big ideas into the products, content and services millions of people love.
And we do it all right here at Sky.
The Workforce Planning Manager provides a single, trusted view of demand, capacity, skills and readiness sign‑off for Playout and converts it into fair, predictable rosters that keep colleagues healthy and services ready. The role makes the workforce picture simple and reliable for leaders and operators, turning data into clear plans and timely action.
The role is responsible for delivering efficient utilisation of our workforce while also ensuring coverage is consistent, breaks are protected and staff roster retain maximal certainty.
The role also supports workforce optimisation across Content Experience & Distribution (CXD), contributing to potential shared resourcing initiatives.
The role partners with editorial and operations leadership to understand demand, and with Team Managers to align competency /sign‑off coverage and training plans.
To increase elasticity, the role builds and leads a resilient freelancer network – expanding the community, streamlining onboarding and compliance, and ensuring transparent utilisation and cost reporting – so supply can flex for peaks without compromising policy or fairness.
Finally, the role assesses and improves the booking landscape by specifying, selecting and adopting booking systems and automation that simplify demand capture, roster build and confirmations while reducing manual effort and errors across end‑to‑end resource management.
We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.
We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. For this role we offer the hybrid working approach with 3 days a week onsite in Osterley campus.
Osterley: Our Osterley Campus is a 10‑minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There’s also plenty of bike shelters and showers.
On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.
Inventive, forward‑thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next.
But better doesn’t stop at what we do, it’s how we do it, too. We embrace each other’s differences. We support our community and contribute to a sustainable future for our business and the planet.
If you believe in better, we’ll back you all the way.
Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
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