Customer Development Manager
Location: Field Based – Liverpool
Employment Type: Full Time – Permanent
Competitive Salary with extensive benefits:
- Monthly product allowance – alcoholic & non-alcoholic options available
- Private Medical options
- Life Assurance
- Company bonus scheme
- Access to 24/7 GP services
- Enhanced pension contribution
- Access to a range of high street discounts
Key Accountabilities:
- Develop and execute customer plans in region to optimise total Volume, NR and GP and GP / HL.
- To meet agreed business objectives in new and existing accounts, through maximizing profit and distribution to increase throughputs of our products.
- Build and develop relationships with customers, wholesalers and stakeholders, ensuring that we build a mutually beneficial business plan for us and our customers.
- To achieve targets for both profit and sales growth over an agreed budgeted time frame and in line with your region objectives, growing share range and distribution also.
- Develop & deliver robust account plans for the next 1-3 years that drive business growth and share (including strategy and tactics and bottom-up promotional program by customer).
- Conduct full evaluation of investment and promotional activity in line with Value Management principles and tools.
- Manage & optimise debt risk and cash flow & track customers through My District.
- Use of FIT to help generate a plan that will deliver annual objectives.
Experience and Key Attributes required:
- Experience of developing relationships across functions to enable customer plans that deliver results.
- Good understanding of financial concepts and value management across relevant channels.
- Collaborative mindset with the ability to build mutually beneficial account plans translating these into actions and tactics.
- Understanding of all significant processes from planning through to invoice receipt.
- Excitement around growing brands and channels, providing high service levels to customers.
- High levels of accountability for plans, action, delivery and outcome.
- Performance and results focused – able to deliver against challenging targets and timescales with a passion for driving initiatives to completion.
- Ability to thrive in a dynamic and fast paced environment, adaptable to change.
- Resilience and positive attitude to maintain focus and motivation.
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