Junior Agile Delivery Manager (Operations)

Circa £37,000 (depending on skills & experience)

Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered.

Permanent / Full-time / 37 hours per week. (Flexible working options available).

Huntingdon - Hybrid

Make every drop of your potential count!

We're looking for a Junior Agile Delivery Manager (Operations) to support our multi-functional Application Support Team in delivering high-quality services. This high performing team consist of 3 main skills, Application Support and Data Engineers, Spatial Engineers and Application Development Engineers which manage service desks, data translations and maintenance updates together with developing low-code solutions for both internal departments and external clients. Sitting within TIDE Services, this role is an excellent opportunity for someone early in their delivery or agile career to gain hands-on experience across live support services, data operations and project delivery.

You'll work closely with the Service Delivery Manager to help facilitate agile ways of working, remove blockers, increase velocity, track progress and build on our collaborative, continuous-improvement culture within the team.

What you'll be doing

Supporting the day-to-day running of 1st and 2nd line Application Support activities

Facilitating workflow and task prioritisation across internal and external service desks

Running agile ceremonies including stand-ups, sprint planning and retrospectives

Identifying, managing and removing blockers that prevent delivery

Supporting incident management processes to minimise customer impact and restore service

Co-ordinating data maintenance and client onboarding activity to meet internal and contractual SLAs

Tracking delivery using tools such as Jira and SharePoint, ensuring documentation is maintained

Supporting risk, issue and dependency (RAID) reporting to stakeholders

Contributing to service improvement initiatives, innovation and process enhancements

Producing operational performance and expenditure reporting

What we're looking for

Experience applying Agile or Kanban methodologies

Experience supporting service delivery or operational teams

Strong communication and collaboration skills

Analytical and organised approach with strong attention to detail

Ability to manage priorities and work effectively with multiple stakeholders

Experience of using tools such as Jira or SharePoint (desirable)

Interest in continuous improvement, innovation and agile delivery

Benefits

26 days annual leave plus bank holidays (increasing with length of service)

Flexible working options

Private health care

Competitive pension scheme

Life assurance at eight times your salary

Annual bonus

Potential funded car allowance depending on evidenced business mileage

Personal medical assessments

Virtual GP service

Cancer screening

Financial wellbeing support and salary finance benefits

Lifestyle savings including discounts on retail, travel and utilities

Employee Assistance Programme

Volunteer days

Inclusion at TIDE Services Ltd

We're committed to creating a workplace where everyone feels they belong. We are proud signatories of the Social Mobility Pledge, Race at Work Charter and Armed Forces Covenant, and we're a Disability Confident employer. xwzovoh

Closing Date: 17th May 2026

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