Restaurant Manager

Medlock Square marks a bold new chapter in the evolution of the Etihad Campus a vibrant, year-round destination for culture, leisure and entertainment, set alongside two global icons: the Etihad Stadium, home of Manchester City Football Club, and the landmark Co-op Live arena. Named after the River Medlock that runs beneath the site, the development celebrates Manchesters industrial heritage while shaping its next era of city-defining experiences. Manchester is known worldwide for its sport, music and entertainment and Medlock Square will build on that legacy, creating a landmark home for exceptional shared moments and elevating the citys position as one of Europes most dynamic, fast-growing destinations. At the heart of this new district will be an extraordinary food and beverage offer: from relaxed coffee houses and all-day dining to flagship restaurants and premium culinary experiences. Designed to serve both everyday visitors and major event audiences, Medlock Square will deliver high-quality hospitality all week long and across the events calendar.

Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application.

? About the role We seek dynamic, guest-obsessed operators who can build teams, lead from the front, and deliver service that matches the scale and ambition of Medlock Square. Youll play a vital role in creating welcoming, memorable spaces for everyday guests and major event visitors alike. As Restaurant Manager, you will lead the operation of a premium, high-energy restaurant and bar, delivering exceptional service, strong team performance, and commercial success. This is a hands-on leadership role where you will be highly visible on the floor, setting the tone, pace, and energy of the venue. You will take ownership of the guest journey, ensuring every service reflects the ambition, quality, and experience expected of a flagship concept. Working closely with the Head Chef and wider leadership team, you will ensure the restaurant is consistently positioned as a must-visit destination within Manchesters dining scene. In this role you will: Lead service and guest experience, delivering a consistently high-touch, premium standard
Build, lead, and develop a high-performing team, setting clear expectations and standards
Take ownership of day-to-day operations, including service flow, reservations, and staffing Drive commercial performance through strong service delivery, upselling, and KPI management
Maintain high standards of compliance, safety, and operational excellence
Work closely with kitchen and wider teams to deliver a seamless, end-to-end guest experience
Contribute to continuous improvement, supporting new initiatives, launches, and enhancements

Skills, Knowledge & Expertise Essential Proven experience as a Restaurant Manager, General Manager, or Assistant General Manager in a premium or high-volume environment
Strong experience leading evening-led, high-energy service
Confidence working with xwzovoh VIP and high-expectation guests
Excellent leadership and people management skills
Strong commercial awareness, including labour control and KPI management
Strong organisational, communication, and decision-making skills
Calm and confident under pressure
Good understanding of licensing, health & safety, and food safety standards
Flexibility to work evenings, weekends, and event days
Desirable Experience in a premium or concept-led restaurant environment
Experience supporting new openings or launches
Knowledge of reservations systems and POS platforms
Experience working within large, multi-stakeholder environments
Why Join Us? Be part of a flagship destination set to redefine hospitality in Manchester
Work within a world-class entertainment and cultural district
Build and lead new teams from the ground up
Influence concepts, menus and guest experiences
Grow your career within a pioneering and high-profile development