Medlock Square marks a bold new chapter in the evolution of the Etihad Campus a vibrant, year-round destination for culture, leisure and entertainment, set alongside two global icons: the Etihad Stadium, home of Manchester City Football Club, and the landmark Co-op Live arena. Named after the River Medlock that runs beneath the site, the development celebrates Manchesters industrial heritage while shaping its next era of city-defining experiences. Manchester is known worldwide for its sport, music and entertainment and Medlock Square will build on that legacy, creating a landmark home for exceptional shared moments and elevating the citys position as one of Europes most dynamic, fast-growing destinations. At the heart of this new district will be an extraordinary food and beverage offer: from relaxed coffee houses and all-day dining to flagship restaurants and premium culinary experiences. Designed to serve both everyday visitors and major event audiences, Medlock Square will deliver high-quality hospitality all week long and across the events calendar.
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? About the role We seek dynamic, guest-obsessed operators who can build teams, lead from the front, and deliver service that matches the scale and ambition of Medlock Square. Youll play a vital role in creating welcoming, memorable spaces for everyday guests and major event visitors alike. As Restaurant Manager, you will lead the operation of a premium, high-energy restaurant and bar, delivering exceptional service, strong team performance, and commercial success. This is a hands-on leadership role where you will be highly visible on the floor, setting the tone, pace, and energy of the venue. You will take ownership of the guest journey, ensuring every service reflects the ambition, quality, and experience expected of a flagship concept. Working closely with the Head Chef and wider leadership team, you will ensure the restaurant is consistently positioned as a must-visit destination within Manchesters dining scene. In this role you will: Lead service and guest experience, delivering a consistently high-touch, premium standardBuild, lead, and develop a high-performing team, setting clear expectations and standardsTake ownership of day-to-day operations, including service flow, reservations, and staffing Drive commercial performance through strong service delivery, upselling, and KPI managementMaintain high standards of compliance, safety, and operational excellenceWork closely with kitchen and wider teams to deliver a seamless, end-to-end guest experienceContribute to continuous improvement, supporting new initiatives, launches, and enhancements
Skills, Knowledge & Expertise Essential Proven experience as a Restaurant Manager, General Manager, or Assistant General Manager in a premium or high-volume environmentStrong experience leading evening-led, high-energy serviceConfidence working with xwzovoh VIP and high-expectation guestsExcellent leadership and people management skillsStrong commercial awareness, including labour control and KPI managementStrong organisational, communication, and decision-making skillsCalm and confident under pressureGood understanding of licensing, health & safety, and food safety standardsFlexibility to work evenings, weekends, and event daysDesirable Experience in a premium or concept-led restaurant environmentExperience supporting new openings or launchesKnowledge of reservations systems and POS platformsExperience working within large, multi-stakeholder environmentsWhy Join Us? Be part of a flagship destination set to redefine hospitality in ManchesterWork within a world-class entertainment and cultural districtBuild and lead new teams from the ground upInfluence concepts, menus and guest experiencesGrow your career within a pioneering and high-profile development…