Regional Director of Operations

Regional Operations Director

Midlands & South of England

Salary: Competitive + Bonus + Vehicle + Private Healthcare

The Opportunity

Compass Associates are partnering with a growing, privately owned care provider to appoint a Regional Operations Director across the Midlands and South.

With over 30 homes, the group is entering a sustained period of growth, backed by a strong acquisition pipeline and clear long-term strategy.

This is a high-impact, senior leadership role where you will take ownership of a significant region, working directly with the Group Operations Director to drive performance, strengthen standards, and scale quality alongside growth.

This is not a steady-state role. It is suited to someone who thrives in a dynamic, evolving environment and is comfortable balancing hands-on operational input with strategic oversight.

The Role

You will lead a portfolio of homes across the South, taking full responsibility for operational performance, quality, and leadership capability.

A key part of the remit is being visible and embedded in the homes, supporting, challenging, and developing Home Managers to deliver consistently strong outcomes.

You will operate as the link between the frontline and senior leadership, ensuring clarity, accountability, and pace across the region.

Core Focus

Leadership and Development

Build strong, accountable Home Manager teams, coaching, stretching, and supporting performance

Operational Performance

Drive occupancy, cost control, and overall commercial performance across the region

Quality and Compliance

Ensure homes are consistently aligned with CQC standards and inspection-ready

Hands-On Support

Step into services where required, stabilising, improving, and setting direction

Performance Management

Identify risk early, implement clear action plans, and follow through to delivery

Culture and Engagement

Create a culture of ownership, accountability, and pride across your homes

Systems and Structure

Embed effective processes, reporting, and use of digital systems to support decision-making

What They’re Looking For

This role requires an established operator, someone credible, decisive, and comfortable leading from the front.

You will bring:

• Proven experience operating at Regional or multi-site level within elderly care
• A strong understanding of CQC expectations and what good looks like in practice
• The ability to balance support and challenge with Home Managers
• Commercial awareness across occupancy, payroll, and cost control
• A visible, hands-on leadership style
• The confidence to step into underperforming services and drive improvement quickly
• A clinical background or NMC PIN is beneficial, but not essential.

Why This Role

• A growing provider with clear ambition and backing
• Genuine autonomy to shape your region
• A role that combines strategy with operational influence
• Direct exposure to senior leadership and growth plans
• The opportunity to make a visible impact across multiple services

The Package

• Competitive base salary
• Performance-related bonus
• Company vehicle or car allowance
• Private healthcare
• Flexible working model

Process

This will be a streamlined, two-stage process, focused on both experience and leadership style.

Next Steps

For a confidential discussion, contact Zenon Raddon at Compass Associates:

02393 877 352

zraddon@compassltd.co.uk