HR Shared Services Administrator

YOUR ROLE

Our Shared Services team in Ashby-de-la-Zouch is looking for an HR Shared Services Administrator to join our fast-paced and collaborative HR function. In this role, you’ll support the full employee lifecycle, playing a key part in delivering an efficient and high-quality HR service across the business.

From processing new starters and leavers to managing contractual changes, handling reference requests, supporting payroll activities, coordinating TUPE transfers, and carrying out redundancy calculations, you’ll be involved in a wide variety of HR processes that make a real difference to the employee experience.

This is a hybrid role, Monday to Friday, 08:30-17:00.

WHAT ARE YOU GOING TO DO?

Reporting to the HR Shared Services Manager, you’ll become part of a supportive team of 12 Administrators at the heart of our HR operations. This is a dynamic and varied role where no two days are the same, offering the opportunity to build your HR knowledge and work closely with colleagues and stakeholders across the business.

Working collaboratively with your team, you’ll help deliver a first-class HR administration service, ensuring requests are managed accurately, efficiently, and within agreed timeframes, while consistently providing exceptional customer service. Your attention to detail, organisation, and proactive approach will help create a smooth and positive experience for both managers and employees throughout every stage of the employee journey.

Your day-to-day responsibilities will include:

• Processing new starters and leavers
• Maintaining and updating employee records
• Preparing and issuing contractual documentation via DocuSign
• Coordinating reference requests for employees
• Supporting HR Business Partners with TUPE transfer processes
• Carrying out redundancy and relocation calculations
• Responding to HR-related queries from managers and colleagues
• Providing wider administrative support to the HR team as required

This is a fantastic opportunity for someone who enjoys variety, thrives in a busy environment, and wants to build a strong foundation within HR.

WHAT ARE WE LOOKING FOR?

We’re looking for a highly organised and proactive administrator with previous experience in a similar HR or administrative role, ideally within a fast-paced and high-volume environment. You’ll be confident managing multiple priorities and working to tight deadlines, while maintaining exceptional attention to detail and accuracy in everything you do.

You’ll also bring:

• Excellent communication and interpersonal skills
• A positive, team-focused attitude
• Strong problem-solving abilities and a proactive mindset
• The ability to handle confidential information with professionalism and discretion
• A passion for delivering excellent customer service

This role would particularly suit someone with a good understanding of HR processes who is looking to broaden their experience, gain exposure to a wide range of HR activities, and continue developing their career within a supportive and collaborative environment.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance, and access to an employee benefits platform that offers discounts on gym memberships and money off vouchers for a diverse range of retail, travel and hospitality brands. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world, then please do get in touch to find your next role.

ABOUT TOMORROW

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