Manager – Sales & Service Team
£45k-£50k
- Godalming, Surrey | Office-based | Full-time (37.5 hrs)
- Must be within commuting distance of Godalming
- Occasional travel to Oxted required
We’re looking for an experienced and driven Sales & Service Team Manager to lead a high-performing team within a vibrant, customer-focused business. This is a fantastic opportunity to join an award-winning organisation known for its quality, service, and strong team culture.
The Role
You’ll lead two front-line teams (circa 10 people) across Godalming and Oxted locations.
Your focus will be on:
- Driving new business sales performance
- Delivering excellent client service and retention
- Ensuring operational efficiency and compliance
- Developing a positive, high-performing team culture
Key Responsibilities
- Deliver and exceed team sales targets
- Maintain operational and service standards
- Coach, support and develop team members
- Foster a positive, inclusive and results-driven culture
- Ensure compliance within a regulated environment
- Contribute to the wider Senior Leadership Team
About You
We’re looking for a confident, proactive leader who can take ownership and make sound decisions.
You will have:
- Minimum 3 years’ experience managing teams
- Strong communication and leadership skills
- A coaching mindset with the ability to develop others
- A positive, “can-do” attitude
- High levels of discretion and professionalism
- A full UK driving licence