A fantastic opportunity has become available for an experienced Revenues and Benefits Officer to join a busy local authority team on a fully remote working basis. This role offers flexibility, a supportive team environment, and the opportunity for contract extension beyond the initial term.
The successful Revenues and Benefits Officer will have strong experience within Housing Benefits processing and a full understanding of Civica systems.
Benefits of the Revenues and Benefits Officer role:
- Fully remote working
- Competitive rate of £30 per hour
- Initial 3-month contract with potential extension
- Supportive local authority environment
- Immediate start available
Responsibilities of the Revenues and Benefits Officer:
- Processing Housing Benefit and Council Tax Reduction claims
- Managing Full Case Reviews accurately and efficiently
- Handling HBMS and ATLAS notifications
- Processing Universal Credit notifications
- Working with VEPS and maintaining accurate records
- Ensuring work is completed in line with legislation and procedures
- Delivering excellent customer service and case management
Experience required for the Revenues and Benefits Officer:
- Previous experience working within a Benefits processing environment
- Strong working knowledge of Civica
- Experience dealing with HBMS, ATLAS, VEPS, Full Case Reviews, and Universal Credit notifications
- Ability to manage a high-volume caseload effectively
- Strong attention to detail and communication skills
If this Revenues and Benefits Officer role is of interest, please apply directly or contact Olivia at
JBRP1_UKTJ