General Manager

Operations – Birmingham Selfridges

Contract: Full Time

Salary: £41,300 – £43,300

Contracted Hours: 45

About You

• A natural role model with a hunger for success and delivering exceptional results
• Curious, ambitious, and always looking to learn and grow
• Takes pride in doing things the right way, every time
• Positive, enthusiastic, and full of energy
• Thrives on challenges with a proactive, can‑do mindset
• Excited to be part of a growing success story

What you’ll be doing

• Creating a restaurant where guests feel welcomed, valued, and excited to return
• Leading a culture where your team feels supported, motivated, and proud of what they do
• Building a strong, engaged team that works together and delivers great service naturally
• Setting the tone on shift—leading from the front and bringing energy to every service
• Developing people so they can grow, progress, and reach their full potential
• Making the restaurant a place where great talent wants to stay and thrive
• Encouraging a guest‑first mindset in everything your team does
• Acting on feedback and insight to constantly improve the guest experience
• Creating an environment that feels safe, inclusive, and supportive for everyone
• Inspiring confidence in the leadership team so they can step up and succeed
• Staying connected to the local area and ensuring the restaurant feels relevant, vibrant, and part of the community

We’re proud to offer

• Fantastic working hours
• Free YO! food – every shift includes a selection from the menu
• Professional development – your training paid up to degree level
• Well‑being support – private medical plan and 24/7 Employee Assistance Line
• Discounted gym membership, cinema tickets, dining out and retail offers

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