About the Role
This full‑time, permanent Head of Welfare & Student Finance will lead welfare, LAC and financial support services across the college. The role requires senior leadership experience, a strategic mindset, and the ability to shape and deliver high‑quality, inclusive support for a diverse student population.
Key Responsibilities
- Provide strategic oversight and direction for student finance, welfare and student support, and provision for looked‑after and care‑experienced learners.
- Set vision, lead service development, and ensure high‑quality, outcome‑focused support.
- Drive strategic planning, performance management and continuous improvement aligned with organisational priorities and regulatory requirements.
- Oversee bursaries, hardship funding, budgets, and ensure services are compliant, transparent, and student‑centred.
- Act as Designated Staff member for care‑experienced learners, driving multi‑agency partnerships and embedding robust support systems.
About the Team
Join a friendly, professional team of 8 colleagues. Lead and develop a high‑performing, accountable service of 7 staff.
About You
We seek a senior leader with:
- Proven experience in a Head of Service (or equivalent senior leadership) role, with responsibility for setting strategy and leading through others.
- A strong track record of leading and improving student support, welfare, or learner services within education or a comparable complex organisation.
- Demonstrable experience of strategic planning, service transformation and performance management.
- Strong financial acumen, with experience of managing budgets, bursaries or funding streams and using data to inform decision‑making.
- Excellent communication, influencing and stakeholder management skills, including experience of working across organisational boundaries and with external partners.
- In‑depth understanding of learner finance, bursaries and financial support systems, including relevant statutory guidance.
About Us
Capital City College is one of the UK’s largest FE colleges in London, serving over 35,000 students across 12 campuses.
Benefits
- Membership of the Local Government Pension Scheme
- Access to TELLUS – our discount and wellbeing platform
- Participation in the Cycle to Work scheme
- Interest‑free season ticket loans for public transport
- Annual eye tests and contributions towards spectacles
- Flu vaccinations and access to occupational health services
- Medicash health plans – including cashback on everyday medical expenses and wellbeing tools for you and your family
- Generous annual leave entitlement, including one Relaxation Day per year
- Five Continuous Professional Development (CPD) days which can be used for your professional development
Equality & Safeguarding
We welcome applications from all backgrounds and require a DBS check for all roles.
Apply now for the Head of Welfare and Student Finance role if you’re ready to contribute to a dynamic education environment and make a real difference in the lives of our learners.
#J-18808-Ljbffr