Head of Change and Communications (FTC Or Secondment)

Please note: This role is open to All talent pools. Redeployee applicants at City St George’s, please email your CV and cover letter to RecruitmentCoordinators@citystgeorges.ac.uk with the job title and reference number, demonstrating how you meet the essential criteria outlined in the person specification.

Background

City St George’s, University of London has created the Digital Innovation and Transformation Office (DiTO) to accelerate scholarly, inclusive digital change across education and research. Reporting to the Director of Digital Transformation, the Head of Change and Communications will own the flagship Digital Transformation Dialogues programme, leading engagement that enables staff, students and partners to adopt AI‑enabled, digital‑first practices and realise measurable benefits across teaching, research and operations.

Responsibilities

• Shape and refine the change management and communications strategy for all DiTO initiatives.
• Own and deliver the quarterly Digital Transformation Dialogues roadmap, events and content pipeline.
• Coach senior sponsors, coordinate multi‑channel campaigns and manage crisis communications.
• Measure readiness, adoption and benefits; report insights and embed continuous improvement.
• Line‑manage staff and nurture communities of practice that sustain an inclusive digital‑first culture.

Person Specification

• Essential: Postgraduate degree or equivalent; change‑management and multi‑channel communications expertise; proven leadership of digital‑transformation programmes across complex institutions; exceptional storytelling and stakeholder‑influencing skills; strategic vision, coaching and negotiation acumen; proficiency in adoption analytics; commitment to equality, diversity and inclusion.
• Desirable: Accredited change‑management qualification; advanced knowledge of UK HE policy and quality frameworks; experience curating high‑impact engagement events.

Additional Information

Further information is available in the job descriptions.

Closing Dates

• Redeployee applications: 17 May 2026 at 11:59 pm
• Internal applications: 25 May 2026 at 11:59 pm
• Internal applications (additional): 31 May 2026 at 11:59 pm

Interview Dates

• Redeployees: 19 May 2026
• Internals: 4 June 2026
• Internals: 11 & 12 June 2026

City St George’s offers a sector‑leading salary, pension scheme and benefits including a comprehensive package of staff training and development.

City St George’s, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors. We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio‑economic background. City St George’s operates a guaranteed interview scheme for disabled applicants.

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