Role Overview
Under the direction of the Matron, you will take responsibility for the department, ensuring the team delivers effective care planning and high-quality care that meets professional standards and is developed in collaboration with service users and carers. You will support reflective practice across the service and lead the identification and implementation of quality-improvement initiatives. You will manage patient flow within the Urology procedure room and the outpatient department. You will have a key leadership role, acting as a role model for others. You will communicate and maintain excellent working relationships with all those that use, commission and work within the services delivered. Undertake direct clinical practice for a minimum of 40% of your working time, ensuring continued credibility, visibility, and leadership within the clinical environment. You will work closely with the people who use our services, families, friends and carers and play an important contribution in how people experience our services. You will be responsible for maintaining stock level, management and ordering of supplies, and overseeing specialist equipment for Urology Investigation Unit (UUI). You will be expected to participate in 24-hour internal rotation and undertake other duties where requested which are compatible with the grading of the post.
Job Summary
Outpatients Sister/Charge Nurse/Urology UIU outpatients Department Manager’s are expected to be kind, responsive and professional, contributing to the quality of the services we provide by:
- Assessing, planning, implementing and evaluating holistic care in relation to complex care planning/pathways
- Developing integrated care programmes in partnership with service users, commissioners and key stakeholders.
- Ensuring a supervision framework is in place for staff under their care and support in the development of relevant competencies across staff groups
- Actively working as a member of the team to ensure high quality care is provided to service users.
- Maintaining own specialist area of competence, and leading on the competency frameworks for others
- Having the ability to synthesise information in order to present proposals effectively to decision makers (including Directors and Senior Executives) in ways which facilitate their understanding and influence pathways
- Making recommendations to decision makers in order to drive forward innovative solutions to achieve business objectives, service improvement strategies and financial efficiencies linked to packages of prescribed care or identified projects
Our People Are Our Greatest Asset. When We Feel Supported And Happy At Work, This Positivity Reaches Those Very People We Are Here For, The Patients. Engaged Employees Perform At Their Best And Our Equality, Diversity & Inclusion (EDI) Initiatives Contribute To Cultivate a Culture Of Engagement. We Have Four Staff Networks, a Corporate EDI Team And a Suite Of Programmes And Events Which Aim To Insert The 5 Aspirations
- Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
- Widening access (anchor institution) and employability
- Improving the experience of staff with disability
- Improving the EDI literacy and confidence of trust staff through training and development
- Making equalities mainstream
For further details / informal visits contact: Name: Raquel Guterres Job title: Matron Email address: raquel.guterres@nhs.net Telephone number: 07825524093
#J-18808-Ljbffr”, “datePosted”: “2026-05-10”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Lewisham and Greenwich NHS Trust”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__428774073__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=33” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “London” } } }Role Overview
Under the direction of the Matron, you will take responsibility for the department, ensuring the team delivers effective care planning and high-quality care that meets professional standards and is developed in collaboration with service users and carers. You will support reflective practice across the service and lead the identification and implementation of quality-improvement initiatives. You will manage patient flow within the Urology procedure room and the outpatient department. You will have a key leadership role, acting as a role model for others. You will communicate and maintain excellent working relationships with all those that use, commission and work within the services delivered. Undertake direct clinical practice for a minimum of 40% of your working time, ensuring continued credibility, visibility, and leadership within the clinical environment. You will work closely with the people who use our services, families, friends and carers and play an important contribution in how people experience our services. You will be responsible for maintaining stock level, management and ordering of supplies, and overseeing specialist equipment for Urology Investigation Unit (UUI). You will be expected to participate in 24-hour internal rotation and undertake other duties where requested which are compatible with the grading of the post.
Job Summary
Outpatients Sister/Charge Nurse/Urology UIU outpatients Department Manager’s are expected to be kind, responsive and professional, contributing to the quality of the services we provide by:
- Assessing, planning, implementing and evaluating holistic care in relation to complex care planning/pathways
- Developing integrated care programmes in partnership with service users, commissioners and key stakeholders.
- Ensuring a supervision framework is in place for staff under their care and support in the development of relevant competencies across staff groups
- Actively working as a member of the team to ensure high quality care is provided to service users.
- Maintaining own specialist area of competence, and leading on the competency frameworks for others
- Having the ability to synthesise information in order to present proposals effectively to decision makers (including Directors and Senior Executives) in ways which facilitate their understanding and influence pathways
- Making recommendations to decision makers in order to drive forward innovative solutions to achieve business objectives, service improvement strategies and financial efficiencies linked to packages of prescribed care or identified projects
Our People Are Our Greatest Asset. When We Feel Supported And Happy At Work, This Positivity Reaches Those Very People We Are Here For, The Patients. Engaged Employees Perform At Their Best And Our Equality, Diversity & Inclusion (EDI) Initiatives Contribute To Cultivate a Culture Of Engagement. We Have Four Staff Networks, a Corporate EDI Team And a Suite Of Programmes And Events Which Aim To Insert The 5 Aspirations
- Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
- Widening access (anchor institution) and employability
- Improving the experience of staff with disability
- Improving the EDI literacy and confidence of trust staff through training and development
- Making equalities mainstream
For further details / informal visits contact: Name: Raquel Guterres Job title: Matron Email address: raquel.guterres@nhs.net Telephone number: 07825524093
#J-18808-Ljbffr…