Pivotal London are proud to be partnering with Incubeta on their search for a Marketplace Senior Account Executive.
Incubeta is looking for a Marketplace Senior Account Executive to own the day-to-day execution and performance across a portfolio of marketplace clients. The successful candidate will combine hands-on platform expertise with a detail-oriented approach to deliver high-quality output across content, operations, and advertising.
The role spans a range of clients – from growing brands to established global businesses – supporting their presence on platforms such as Amazon, TikTok Shop, eBay and other retailer marketplaces. The Marketplace Senior Account Executive will play a key role in ensuring listings are optimised, accounts are running smoothly, and campaigns are delivering against performance goals.
This is a great opportunity for someone who enjoys getting into the detail, improving processes, testing new ideas, and building expertise across multiple areas of marketplace management.
Key Responsibilities
- The Marketplace Senior Account Executive will manage product listing creation and ongoing optimisation using client-provided assets
- They will develop and enhance images and video content in line with marketplace best practices
- They will write and refine product copy, including A/B testing where applicable
- They will create and update Amazon Stores
- They will use tools (e.g. Amalytix) to analyse content performance and identify improvements
- They will collaborate with Creative teams to support content strategies (including TikTok Shop)
Operations & Account Management
- They will monitor daily account health across marketplace platforms
- They will manage and resolve platform cases on behalf of clients
- They will support PO creation and order fulfilment processes to marketplace warehouses
- They will escalate critical operational issues where needed
- They will ensure smooth day-to-day running of client accounts
Advertising & Performance
- They will support the creation and optimisation of Amazon Sponsored Ads campaigns
- They will use tools (e.g. Pacvue) to analyse and improve campaign performance
- They will assist in planning seasonal campaigns and new product launches
- They will report on performance and provide actionable recommendations
- They will continuously test and refine campaign creative to improve results
Driving Improvement
- They will identify opportunities to improve efficiency, output quality, and performance
- They will stay up to date with marketplace trends and platform updates
- They will contribute ideas to improve processes, tools, and ways of working
- They will share learnings and best practices with the wider team
What We’re Looking For
- Experience working across marketplace platforms (e.g. Amazon, eBay, TikTok Shop) is required
- Strong attention to detail and a commitment to delivering high-quality work
- A proactive mindset with a willingness to learn and develop
- Confidence working across multiple tasks and priorities
- An interest in marketplace trends, eCommerce, and digital performance
- Strong communication and collaboration skills
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