Location: Liverpool, based on site 5 days per week. With travel to other sites in the NW as and when.
Reporting to: Deputy CEO
Salary: up to £62,580 PA.
Hours: 35 hours per week.
Holidays: 31 days plus bank holidays. Increasing to 35 days plus bank holidays, after 5 years of service.
Role Purpose
The Head of Human Resources will lead the development and delivery of a high-quality, strategic HR service across the organisation. This role is responsible for shaping the people agenda, ensuring alignment with organisational objectives, and creating a positive, high-performing culture. You will act as a trusted advisor to senior leaders, driving initiatives across employee engagement, organisational development, workforce planning, and operational HR excellence.
Key Responsibilities
Strategic Leadership
- Develop and implement the organisation's people strategy aligned to overall business objectives
- Advise senior leadership on all people-related matters, including organisational design, culture, and change
- Lead on workforce planning to ensure the organisation has the capability and capacity to meet future needs
Operational HR Delivery
- Oversee the delivery of a comprehensive HR service, including employee relations, recruitment, performance management, and payroll/HR systems (if applicable)
- Ensure HR policies and procedures are compliant, up to date, and effectively implemented
- Lead on complex employee relations cases and provide expert guidance to managers
Organisational Development & Culture
- Drive employee engagement initiatives and promote a positive, inclusive workplace culture
- Lead on learning and development strategies, including leadership development and succession planning
- Support organisational change programmes, including restructures and transformation initiatives
Leadership & Team Management
- Lead, develop, and mentor the HR team, ensuring high performance and continuous improvement
- Foster a collaborative and customer-focused HR function
- Build strong relationships across all levels of the organisation
Governance & Compliance
- Ensure compliance with employment legislation and best practice
- Provide HR metrics and insights to inform decision-making at Board level
- Support governance requirements, including reporting and audit processes
Person Specification
Experience
- Proven experience in a senior HR leadership role
- Strong track record of developing and delivering people strategies
- Experience of managing complex employee relations and organisational change
- Experience of working at a strategic level with senior stakeholders
Knowledge & Skills
- In-depth knowledge of UK employment law and HR best practice
- Strong leadership and influencing skills
- Ability to balance strategic thinking with operational delivery
- Excellent communication and stakeholder management skills
- Data-driven approach to HR decision-making
Qualifications
- Degree-level education or equivalent experience
Key Attributes
- Strategic thinker with a hands-on approach
- Resilient and adaptable in a changing environment
- Collaborative and relationship-focused
- Committed to promoting inclusion, wellbeing, and organisational values
Why Join?
- Opportunity to shape and lead the people agenda at a senior level
- Influence organisational culture and long-term strategy
- Work within a values-driven environment with meaningful impact
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