Who are Benifex?
We are a fast-moving technology company and one of the most successful providers of online reward and benefits solutions in the world. We believe that everyone deserves an exceptional experience at work, every day, and build workplace technology that makes this happen. Benifex’s mission is to build remarkable experiences that employees love. Today Benifex supports more than five million employees in over 3,000 organisations across more than 100 countries. To help us on our quest to be the best, we need brilliant people on board and that’s where you come in.
Why should you apply?
- Impact: You’ll partner closely with the Operations function globally, which makes up almost half of our business.
- Partnership: This role is tasked with partnering with the executive for the department and helping drive effectiveness within the function as well as continuing to support the department.
- Growth: As a business, we have doubled in size over the past year and are continuing to grow, with this role being a crucial part of how we ensure that growth is done right.
- Top 10 Employer, Sunday Times Best Places to Work Awards
- Work for a profitable, fast‑growing market leader in the online reward and benefits space
Location requirement
We are unable to offer visa sponsorship and require that people be based in the UK for this position.
Great benefits
- £50,000–65,000 salary
- Flexible work – choose a working setup that works for you, with the only ask to see you once a week in the office and you must be based in the UK.
- 25 days holiday plus local bank holidays
- Your birthday off
- Two half‑day wellbeing days
- Healthcare cash plan to cover the costs of day‑to‑day healthcare
- Employee Assistance Plan 24/7/365 support
- Income Protection (75%) and life assurance (4x salary)
- Pension scheme
- Enhanced parental leave package – 26 weeks fully paid maternity leave and 4 weeks fully paid paternity leave
- £50 monthly allowance to spend on whatever takes your fancy, your very own Benifex card will be topped up at the start of each month
Role Overview
We are seeking a Senior HR Business Partner to primarily operate within our COO organisation, partnering with senior leaders to shape and deliver the people strategy across a large, operationally complex and business‑critical function. This role plays a key part in driving organisational effectiveness, leading enterprise workforce planning, and enabling transformation aligned to our strategic and commercial priorities.
Operating at a strategic level, the role focuses on high‑impact operational areas, bringing a forward‑looking, data‑led perspective to organisational design, capability planning, and enabling transformation aligned to business priorities. It contributes to P&L‑aligned decision making, ensuring the organisation is structured and resourced to deliver against current and future business demands.
This role operates in close partnership with the existing HR Business Partner in the function, ensuring continuity of support while bringing additional focus to enterprise‑wide priorities, organisational effectiveness, and transformation.
Working in close partnership with the wider HRBP team, this role complements and elevates existing support by focusing on enterprise‑wide initiatives and transformation, ensuring a cohesive and high‑impact people approach across the COO organisation.
Responsibilities
Strategic Business Partnering
- Partner with senior leaders to align people plans with business priorities
- Provide commercial insight and constructive challenge on performance, cost, and productivity
- Translate business strategy into clear organisational and workforce implications
- Act as a thought partner on operating model and structural decisions
- Partners closely with HR Business Partners to align on priorities, with HRBPs leading day‑to‑day delivery
Performance & Organisational Effectiveness
- Identify and address the root causes of performance challenges across key operational areas
- Identify opportunities to enhance team effectiveness, structure, and capability
- Shape initiatives that strengthen organisational accountability and leadership effectiveness
Workforce Planning & Cost Management
- Own strategic workforce planning aligned to business demand, growth, and cost targets
- Contribute to scenario planning and organisational decision‑making
- Drive data‑led decision making to optimise workforce efficiency and effectiveness
Organisation Design & Change
- Lead organisation design initiatives, including structures, layers, and capability models
- Own and guide large‑scale transformation and change programmes
- Ensure organisational changes are commercially sound, scalable, and sustainable
- Partner with HRBPs to enable effective implementation and embedding of change
Risk & Complex People Matters
- Act as an escalation point on complex or sensitive people matters where required
- Support leaders to manage risk and make balanced decisions
Leadership & Talent
- Partner with HRBPs to shape talent and succession strategies for critical roles
- Identify capability gaps and define strategic interventions
- Contribute to improving organisational effectiveness, engagement, and retention in key areas
What are we looking for?
Essential
- CIPD Level 5 or above (or equivalent experience)
- Experience as an HR Business Partner in a complex, fast‑paced environment
- Experience managing large‑scale employee bases (500+)
- Strong stakeholder management and influencing skills
- Experience supporting organisational change and workforce planning
- Commercial mindset with ability to link people decisions to business outcomes
- Comfortable handling sensitive and complex people matters
- Experience with globally distributed teams
Desirable
- Experience supporting operational or service‑led functions (e.g. Operations, Delivery, Support)
- Experience working in transformation or scaling environments
- Experience using data and insight to inform decision‑making
Even if you don't meet all of the requirements for this role, we encourage you to apply! We are looking for talented and passionate individuals who are eager to learn and grow. We also offer a variety of other roles, so please check out our careers page to see if there is something else that might be a good fit for you.
Our interview process
- Initial call with the Talent team – 30 minutes
- Task Interview with HR team – 60 minutes
- Final interview with Chief People Officer – 45 minutes
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We are committed to creating a diverse and inclusive workplace where everyone feels welcome and respected. We believe that diversity and inclusion are essential to our success, and we are proud to be an equal opportunity employer.
We are a proud member of the Disability Confident employer scheme.
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