Company: InvestEngine Limited
Location: London
Posted: May 10th, 2026
InvestEngine is an ETF investment platform for individuals and businesses. We focus on making investing simple, low-cost and transparent, with a product that customers actually enjoy using.
We operate in a regulated environment and put a lot of care into clear, fair communication and a strong customer experience across our app, web, and all customer touchpoints.
Design plays a central role in how our product is perceived and used. It is one of the key differentiators for our customers, and we are looking to strengthen how the function operates as we continue to grow.
We are looking for a Design Team Lead to manage the day-to-day operation of the Design team across both product and marketing.
This is a management and leadership role — you will be responsible for the team's output: ensuring designers deliver high-quality, consistent work at pace, and that design decisions are increasingly grounded in data, user research, and structured UX analytics.
You will work closely with Product and Marketing to ensure design work is well understood, well prioritised, and delivered to a consistently high standard. A key part of the role is evolving how the team works — building on existing structure with clearer ownership, data‑driven prioritisation, and actively leveraging AI and modern tools to increase speed, quality, and scalability of design work.
You will manage a team of designers embedded across different streams, maintain a clear view of all design work, and ensure consistency across the product and brand. You will also be responsible for hiring as the team grows.
Managing and developing the design team — running structured 1:1s, setting goals, providing regular feedback, and supporting career development for designers across product and marketing streams
Driving practical adoption of AI across the team — identifying tools, introducing them into workflows, and ensuring they are used to improve output rather than as isolated experiments
Hiring as the team grows — defining requirements, running interviews, onboarding new hires
Running usability tests and user research — using existing tools and processes to test designs, gather evidence, and feed findings into prioritisation and design decisions
Owning design delivery and SLAs — defining intake processes, setting tiered turnaround SLAs, tracking on‑time delivery, and measuring stakeholder satisfaction with design as a function
Working closely with Product and Marketing to shape work early, clarify requirements, and align on outcomes
Governing design quality — reviewing the team's output, maintaining quality standards and review gates, ensuring consistency across product and brand without carrying individual design work
Building on and scaling the team's existing processes, visibility, and ways of working as we grow
Scaling the design system — driving adoption across designers and engineers, tracking component reuse, identifying gaps, and ensuring the system accelerates delivery
Helping marketing designers produce stronger, more effective work by shaping briefs and direction
5+ years of experience in product design (or equivalent), with a strong foundation in design craft even though this role does not involve individual design work
3+ years of people management experience — hiring, managing, and developing designers day‑to‑day
Experience scaling a design team
Proven ability to introduce and embed AI tools or workflows that improve team efficiency and output
Strong analytical skills — experience using data (usability testing, journey analytics, CX metrics, NPS/CSAT) to inform and prioritise design work
Comfortable running usability tests and user research using provided tools and translating findings into actionable design priorities
Excellent English communication skills (written and spoken), with the ability to review and improve customer-facing language for clarity and context
Strong organisational and delivery management skills — experience defining SLAs, intake processes, and tracking design delivery across multiple workstreams
Good design judgement and a clear understanding of what high-quality design looks like, combined with the ability to govern quality through review and standards rather than individual output
Ability to work closely with cross‑functional stakeholders, measure satisfaction, and build effective, trusted relationships
Comfort operating across both product and marketing contexts
Experience in fintech or another regulated environment, or a strong personal understanding of investing and financial products
A structured and pragmatic approach, with a focus on delivery, clarity, and measurable outcomes
Experience working on both product and marketing design within the same team
Experience contributing to or scaling a design system, including driving engineering adoption
Experience setting up UX dashboards or integrating design metrics into product analytics
Experience with structured goal‑setting and performance management frameworks
Design is a key part of InvestEngine's product and brand. As we grow, we want to ensure that quality and consistency scale with us — and that design becomes a measurably impactful, data‑informed function, not just one that relies on good taste.
This role is critical in making that happen — building the team, using the research and analytics tools we provide to ground decisions in evidence, and bringing the structure, clarity, and operational rigour the function needs to deliver at the scale the company requires.
Impact from day one
You’ll work on visible, meaningful marketing initiatives that shape how InvestEngine presents itself to customers and partners.
Room to grow
As the company and Experience team evolve, there will be opportunities to expand your scope and influence how marketing design is done.
Transparent and open culture
We share decisions openly, encourage clear communication, and value thoughtful challenges.
Supportive, high‑calibre team
You’ll work alongside experienced colleagues across design, product, marketing, and support who care about quality and clarity.
Flexible working setup
Work from our London office or remotely.