Administration and Project Support Officer

Job Overview

This is a part-time secondment opportunity (22.5 hours per week) for an enthusiastic and motivated Administrator / Project Support Officer. You will work closely with our Operational Lead and Speciality Clinical Director, providing high‑quality administrative and project support to help drive service development and operational excellence. This role is ideal for someone who is highly organised, proactive, and committed to delivering outstanding support within a busy and dynamic service.

Key Responsibilities

• Provide comprehensive administrative and organisational support to the Operational Manager and Speciality Clinical Director: manage diaries, coordinate meetings and events, prepare agendas and minutes, handle correspondence, maintain records and compliance matrices, and support office systems and processes.
• Act as the first point of contact for enquiries, manage incoming communication, uphold confidentiality, and contribute to maintaining effective and efficient administrative services across the team.
• Support projects, feedback processes and Freedom of Information responses: maintain project plans and documentation, gather data and compile reports, liaise with internal teams and external agencies.
• Coordinate feedback mechanisms, assist with FOI requests, contribute to business continuity planning and proactively support service improvement activities as part of a dynamic, collaborative team.

Training and Induction

All new starters will commence in post on one fixed start date each month, in line with our Prepare to Care (P2C) induction programme. P2C offers up to 3 weeks training to support you to meet the induction and initial training requirements of the role.

Inclusive Recruitment

As a Disability Confident Employer, Rainbow Badge Scheme member, Veteran Aware organisation and proud holder of the Armed Forces Covenant Employer Recognition Scheme Gold Award, CWP is committed to making its recruitment practices as inclusive as possible and developing a culture that values differences. CWP welcomes applications from people who have direct experience of accessing its services.

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