Also known as: Service Manager, Maintenance Manager, Contracts Manager, Service Operations Manager, Mechanical Services Manager, HVAC Supervisor
Overview
An established HVAC contractor is looking to appoint a Service & Maintenance Manager to take ownership of its service division. The business operates across ventilation and air conditioning, with an existing client base and a strong pipeline of ad hoc and contract work. This role has been created to support planned growth and bring structure, commercial control, and leadership to the department.
The Role
You will be responsible for the day-to-day management and development of the service and maintenance function, covering ventilation and air conditioning systems.
Key responsibilities include
- Managing service and maintenance contracts from enquiry and tender through to delivery
- Overseeing a key long-term contract within a large-scale estate environment
- Leading a team of engineers
- Pricing, quoting, and scoping service, maintenance, and small works
- Coordinating reactive and planned maintenance activities
- Maintaining service delivery standards across AHUs, ductwork, and AC systems (split, VRF/VRV)
- Acting as the main point of contact for clients and ensuring ongoing relationship management
- Supporting the growth of the division, including input into recruitment and structure
Requirements
- Proven background in HVAC service and maintenance (ventilation and/or air conditioning)
- Technically competent across systems such as AHUs, ductwork, and AC (split, VRF/VRV)
- Experience in pricing and quoting service or small works
- Previous supervisory or management experience, or stepping up from a senior engineer position
- Strong organisational and communication skills
- Commercial awareness and ability to manage client relationships
- Full UK driving licence
Package
- Salary: circa £45,000 - £55,000
- Office-based role
- 22 days holiday + bank holidays
- Company pension
- Clear opportunity to build and grow a service division
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