Senior Quality Manager (Central Operations)

About the role

Central Operations Senior Quality Manager - Balfour Beatty (@one Alliance)

Location: Peterborough / Hybrid

Balfour Beatty plays a key role as part of the Anglian Water's @one Alliance, a ground-breaking collaboration between Anglian Water and eight industry-leading partners (Balfour Beatty, Barhale, Binnies, MMB, MWH Treatment, Skanska and SWECO). Together they deliver around 40% of Anglian Water’s capital investment programme.

Entering AMP 8, our most ambitious Asset Management Period yet, we’re taking on nature-based, sustainable solutions like wetlands and urban drainage schemes. We’re setting global benchmarks in environmental infrastructure and empowering our people with exceptional career growth opportunities.

This is a highly influential quality leadership role shaping how quality is governed, assured and continuously improved across the @one Alliance. As Central Operations Senior Quality Manager, you will define the systems, standards and insight that underpin consistent, right‑first‑time delivery across programmes and partner organisations. Operating at the heart of the Alliance, you will turn data, assurance findings and lessons learned into action — reducing systemic risk, strengthening commissioning readiness, and building confidence in asset handover, safety and regulatory compliance.

What you'll be doing

• Providing enterprise‑wide leadership of Central Quality functions, setting clear frameworks, standards and ways of working for Business Unit Quality teams
• Operating the Alliance quality assurance cadence, translating predictive insight, audits and assurance findings into clear, prioritised actions
• Defining and governing cross‑Alliance quality readiness criteria aligned to Delivery Milestones through Detailed Design, Construction, Commissioning, Operational Handover and Financial Completion
• Maintaining programme‑level dashboards and thematic analysis to identify emerging risks, recurring defects and systemic performance gaps
• Coordinating escalation and resolution of systemic quality issues, ensuring root causes are addressed and improvements embedded into standards and guidance
• Chairing quality governance forums and acting as the authoritative source of Alliance‑level quality performance and insight
• Embedding lessons learned from audits, investigations and delivery feedback into Management System, Lessons Learned Exchange, standards and delivery guidance
• Leading the evolution of quality systems through digitalisation, automation and improved use of data
• Working closely with SHEA, Design Assurance, Supplier Quality and Commercial teams to align quality, safety, delivery and commercial outcomes

Who we're looking for

• Extensive experience leading quality management and assurance within complex infrastructure or construction environments, ideally utilities or water
• Deep knowledge of quality management systems, auditing and standards such as ISO 9001
• Strong strategic mindset with the ability to translate data and insight into practical, preventative action at portfolio level
• A credible, inclusive leadership style with the confidence to challenge constructively and influence senior stakeholders
• Excellent communication and governance skills, with experience operating at enterprise or alliance level

Why work for us

Day in, day out, our teams deliver some of the UK’s most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.

We offer a full range of benefits. You’ll have the freedom to shape the package that’s right for you and your life. The key benefits include:

• Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow
• 25 days paid annual leave (pro rata)
• Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partner leave
• Pension, share incentive plan, volunteering leave, recognition schemes and much more

About us

Balfour Beatty’s Highways business delivers major schemes including motorway upgrade programmes, complex national infrastructure projects and regional investment programme works for National Highways. We have a strong order book and a positive pipeline of opportunities, putting the road user at the heart of everything we do. We work safely, reduce carbon emissions and add social value to the communities within which we work.

Equal opportunity

At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. We are a Disability Confident Employer and encourage applications from people with disabilities who meet the minimum requirements. For more information, visit https://disabilityconfident.campaign.gov.uk/.

We are committed to a fair and inclusive recruitment process and encourage feedback on our process by contacting candidaterecruitmentqueries@balfourbeatty.com.

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