Company: Diageo
Location: City of Edinburgh
Posted: May 10th, 2026
With over 200 brands sold in nearly 180 countries, we’re the world’s leading premium drinks company. From global icons like Johnnie Walker, Guinness and Tanqueray to Smirnoff and Don Julio, we create brands consumers love. Bring your passion and use your curiosity as you explore, collaborate and innovate. Together with passionate people from all over the world, you’ll test new ideas, learn and grow, and unlock a brighter, more exciting future.
Retail Operations Manager – Location: Scotland (mainland)
Permanent, full-time
Closing date: 13th May 2026
Our Scotland Brand Homes are world-class visitor experiences that combine retail, hospitality and storytelling to bring our whisky brands to life. Retail plays a critical role in delivering exceptional guest experiences while driving commercial performance and supporting our direct-to-consumer business.
You’ll join a collaborative retail team supporting multiple Brand Home locations, working closely with operations, supply chain and compliance partners to ensure seamless, high-quality retail experiences for visitors.
As Retail Operations Manager, you will ensure the smooth, compliant and efficient running of retail operations across our Brand Homes. You’ll lead on operational standards, inventory and compliance, enabling teams to deliver a consistent, high-quality customer experience.
This role offers the opportunity to shape retail operations at scale, work across multiple sites and play a key role in delivering exceptional customer experiences.
This could be the right opportunity for you if you have:
Flexibility is key to our success. Talk to us about what flexibility means to you, so that you’re supported to manage your wellbeing and balance your priorities from day one.
We recognise and value performance, offering our people a highly competitive Rewards and Benefits package including:
Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this. We embrace diversity in the broadest possible sense. This means that you’ll be welcomed and celebrated for who you are just by being you. You’ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more. Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to new heights and build new ones as part of shaping the next generation of celebrations for consumers around the world.
Feel inspired? Then this may be the opportunity for you.
If you require a reasonable adjustment, please ensure that you capture this information when you submit your application.
Protecting candidates is very important to us. All communications regarding your application will come from an email address ending in @diageo.com. In our recruitment process, we\'ll never ask for money.
Worker Type
Regular
Primary Location
Edinburgh Park
Additional Locations
Job Posting Start Date
2026-04-30