Overview
We are hiring an Ad Operations Manager to play a pivotal role at the centre of a truly global digital ecosystem. This role sits at the heart of high‑impact, multi‑market digital activation, ensuring campaigns are delivered with precision, care and consistency at scale. Working across London, the US and more than 30 international markets, you’ll help shape how digital media connects with people in meaningful, responsible ways. If you enjoy combining technical expertise with collaboration and purpose, this is a role where your work will genuinely matter.
Responsibilities
- Own the trafficking, quality assurance and technical delivery of digital campaigns across social and programmatic channels.
- Ensure campaigns are set up accurately, compliantly and on time, following agreed governance and operational standards.
- Troubleshoot and resolve issues across creative, tracking and delivery workflows, keeping campaigns running smoothly.
- Partner with analytics, biddable, creative and market teams to enable seamless activation and reliable data capture.
- Strengthen ad tech governance by embedding best practice across platforms, tagging and measurement solutions.
- Contribute to improving workflows, tools and processes that increase efficiency and reduce manual effort.
- Support, mentor and develop junior Ad Ops specialists, creating a culture of learning, quality and shared ownership.
Qualifications
- Experience working in ad operations or digital trafficking, with hands‑on exposure to campaign delivery.
- Strong working knowledge of ad serving platforms, particularly Google Campaign Manager 360 or similar tools.
- Confidence managing multiple markets, priorities and deadlines with care and attention to detail.
- A clear communicator who can explain technical concepts to both technical and non‑technical stakeholders.
- Curiosity and willingness to keep learning as platforms, regulations and best practice evolve.
- A collaborative mindset, comfortable working across teams, disciplines and geographies.
- An interest in building reliable, scalable operations that support great creative and measurable outcomes.
Benefits
- WORK YOUR WORLD: opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
- REFLECTION DAYS: two additional days of paid leave to step away from your usual day‑to‑day work and create time to focus on your well‑being and self‑care.
- HELP@HAND BENEFITS: 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching.
- FAMILY FRIENDLY POLICIES: 26 weeks of full pay for maternity, adoption, surrogacy and shared parental leave.
- FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF: you are entitled to an additional day off for your birthday, from your first day of employment.
- GREAT LOCAL DISCOUNTS: membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre.
Full details of our benefits will be shared when you join us!
Publicis Groupe operates a hybrid working pattern with full‑time employees being office‑based four days during the working week.
We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.
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