Administration Manager

Administration Manager

North Cumbria Integrated Care NHS Foundation Trust

The closing date is 21 May 2026

Senior Administrative Manager – Surgical Care Collaborative, part‑time 15 hours. Opportunity to share with the current Admin Manager and manage surgical admin teams across multiple specialities, coordinating with consultants, nursing staff and managers.

Key responsibilities include operational management of administrative staff, delivering key performance objectives, responding flexibly to service needs, ensuring confidentiality, negotiation and communication skills, empathy, managing challenging situations, reporting to the Surgical Care Collaborative, supporting day‑to‑day service delivery, leading senior meetings, modernising processes, budgetary responsibility, and collaborating with stakeholders.

Experience and Understanding

The role requires a deep understanding of each service’s needs and how admin staff support clinical teams to deliver outstanding care.

Qualifications and Experience

• Advanced Diploma for Medical Secretaries or equivalent experience.
• IT qualification or equivalent experience.
• University degree.

Experience and Knowledge

• Significant administrative experience and line management of a team.
• Sound knowledge of Microsoft Office.
• Experience training and appraising staff.
• Knowledge of Digital Dictation and Voice Recognition.
• Experience managing medical rotas.
• Experience working within the NHS.
• Knowledge of trust policy and process.

Skills and Abilities

• Excellent written and verbal communication.
• Ability to work under pressure.
• Ability to work independently or as part of a team.
• Ability to meet tight deadlines.
• Strong organisational skills and prioritise workload.
• Experience of change management.
• Persuasion and influencing skills.

Personal Attributes

• Reliable.
• Effective communication at all levels.
• High interpersonal skills.
• Adaptable and flexible.
• Good telephone manner.
• Self‑motivated.
• Hard‑working, calm and clear‑headed.

Additional Criteria

• Full UK driving licence and access to a car.

Benefits

• 27‑day holiday rising to 33 after 10 years.
• NHS discounts*.
• Salary sacrifice schemes (lease cars, Cycle to Work).
• Vivup—free, confidential counselling.

EEO Statement

The organisation is serious about supporting a diverse workforce that reflects the local community and is an inclusive, compassionate place to work.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a DBS check; the cost is met by salary deduction.

Salary: £32,073 to £39,043 per annum pro rata.

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