Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power and cooling equipment that ensure our customers have continual access to the innovations they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Role
As an Amazon Field Engineer, you will provide full life‑cycle support to AWS Data Centers from design inception through site improvement and maintenance. Amazon’s vision is to be the world’s most customer‑centric company, and this role is key to that vision. As an Amazon Critical Infrastructure Engineer, you will lead projects to fit out our data centers to meet ever‑evolving customer needs as we continue expanding our fleet to hyper‑scale. You are:
- Strong in engineering judgement and able to provide recommendations despite uncertainty and ambiguity.
- Excellent communicator with strong writing skills, attention to detail and high quality standards.
- Organized with the ability to set priorities and meet deadlines and budget.
- Experienced at solving problems with engineered solutions.
- Experienced in managing engineering projects and consultants.
- Skilled at building trust and relationships with stakeholders such as Operations, Controls, Construction, Design, Commissioning, Product Managers and Technical Program Managers.
- Adaptable and inclined to get into the field to see things up close.
- Excited about a mix of office and field work.
Key Job Responsibilities
- Perform design and equipment submittal reviews for new data centers in your region.
- Troubleshoot, conduct Root Cause Analysis and create Corrective Action documentation for site or equipment failures.
- Directly support operational issues with ad‑hoc training, complex operating procedure reviews (including critical equipment) and event support.
- Own the conceptual design for existing data‑center upgrades and design solutions that add capacity, improve availability and increase efficiency and sustainability.
- Interface with internal teams (operations, data‑center design engineering, server hardware, environmental health and safety) to promote standards that maintain consistency and reliability.
- Work on concurrent projects, sometimes in multiple geographical regions.
- Initiate and lead engineering audits, including on‑site visits within Amazon’s data centers; produce reports outlining risks with recommended mitigations and remediation.
- Act as resident engineer during new construction projects, supporting construction, commissioning and turnover.
A Day in the Life
Each day you will interact with different teams responsible for all aspects of the data centers. You will prioritize your activities to support data‑center capacity availability and safety, focusing on the most impactful actions. You will have the opportunity to work on projects locally and globally.
Basic Qualifications
- Experience in industrial or commercial engineering in mission‑critical facilities, including but not limited to data centers, power generation or oil and gas facilities.
- Experience researching new designs, technologies and construction methods of data‑center equipment and facilities.
- Knowledge of Microsoft Office including Outlook, Word and Excel.
- Bachelor’s degree in Electrical Engineering or a related field.
Preferred Qualifications
- Experience with the design, construction, operation or maintenance of mission‑critical facilities, especially data centers.
- Experience with building codes and regulations for your region.
- Experience with EPMS/SCADA/BMS controls system software or hardware.
- Experience carrying design concepts through exploration, development and deployment or mass production.
- Knowledge of both mechanical and electrical equipment or design related to data‑center electrical and mechanical topology.
Equal Opportunity
Amazon is an equal‑opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on experience and skills. Amazon does not discriminate on the basis of protected veteran status, disability or other legally protected status.
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