Senior Administrator

About The Role

We have an exciting opportunity for a Senior Administrator to join the team at HMP Altcourse, a busy Category B male prison in Fazakerley, Liverpool.

HMP Altcourse is the busiest remand prison in England, accommodating approximately 1,160 adult males with an average stay of 10 weeks. Practice Plus Group provides primary care and substance misuse services across eight wings, clinic areas, inpatient facilities, and reception services.

These services would not be possible without our fantastic administration team, and that’s where you come in!

This is a fantastic opportunity for an existing Senior Admin/Team Lead to work closely with the supportive Business Manager and wider team, gaining experience in a unique and modern environment.

Hours

Full Time / 37.5 per week. Shifts are Monday - Friday, 08:00 - 16:00.

Salary

£29,264 - £33,510 per annum

How we will support you

• Bespoke induction, including our Introducing Health in Justice training course
• Competency framework
• Regional and national career development opportunities
• Our bespoke Learning Management System to address your learning needs
• Support from the wider team

Candidates are required to have a legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks.

What you’ll be doing

• Lead a team of four Administrators, ensuring that the healthcare team is fully supported and acting as the first point of contact for the admin team.
• Provide admin support to the senior team on site, including the Head of Healthcare, Business Manager, etc.
• Support the senior team with meetings—attending to take minutes, arranging diaries, etc.
• Work alongside prison staff, arranging external healthcare appointments, bed watch, etc.
• Maintain spreadsheets and databases, including SystmOne, CMS, NOMIS and HRAD.
• Support with the recruitment and HR processes for the team.

Benefits

• Company pension scheme
• 25 days annual leave increasing with service up to 28 days per year, plus public bank holidays.
• An extensive range of wellbeing and lifestyle benefits.
• Discounts on shopping and leisure activities.
• Support to grow in your role and continue your professional development.
• Excellent long‑term career prospects.
• 24/7 employee assistance helpline and financial assistance when you need it.

What we’ll look for in you

The Health in Justice team at Practice Plus Group makes a real difference across over 53 prisons, young offenders and immigration removal centres. We’re the UK’s leading independent provider of NHS services to over 40,000 patients in secure environments, always putting their needs first, regardless of their background.

Practice Plus Group’s purpose is to Unlock your best work life and we stand by our core values:

• We treat patients and each other as we would like to be treated.
• We act with integrity.
• We embrace diversity.
• We strive to do things better together.

We are looking for caring, compassionate but also driven professionals who can help us drive our vision for a fair and inclusive healthcare access to all.

• Have experience of managing/leading a team of administrators.
• Have experience within a healthcare setting ideally, such as a hospital or GP surgery/medical centre.
• SystmOne knowledge would be beneficial.
• Be confident using data and maintaining spreadsheets; Excel skills are essential.

Secure environments are one of the most challenging, yet rewarding places for healthcare professionals to work. If you’re looking for a role where you can develop your existing healthcare skills and learn something new every day in an environment that never stands still, then this could be the right opportunity for you.

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