Network Occupancy Coordinator

About the job

At National Highways we're looking for a Network Occupancy Co-ordinator to join our team based in the Midlands on a 12-month fixed term contract.

Within the role, you will be supporting the decision making and co-ordination of all activities on the regional network as well as optimising the overall network availability and ensuring minimal disruption to customers. You will also be ensuring network occupancy is compliant with all National Highways governance and be aware of future activity demands requiring occupation of the network.

• Action, analyse and coordinate all requests, notices and permits for network occupancy, including all internal and third party works on the network as the Works Receiver.
• Providing feedback and guidance on requests, notices and permits for network occupancy.
• Maintaining and overseeing the management of information in the Highways England Network Occupancy Management System and other associated systems in an accurate and timely manner.
• To deliver timely and accurate engagement, communications and updates to stakeholders regarding network occupancy.
• Proactively liaise with regional Operations colleagues (e.g. Service Delivery and Scheme Delivery) and wider internal and external stakeholders to optimise network availability and minimise the impact of planned and unplanned events on customers.

About you

• Knowledge of the Traffic Management Act and New Road & Street Works Act (Desirable)
• Good planning and organisational ability.
• Good decision‑making skills.
• Good communication and customer service skills.
• Proficient in MS Office application.

About us

Here at National Highways, we manage and improve England's motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership.

Operations is at the heart of keeping the strategic road network moving and ensuring our customers get the best possible experience when using our roads.

We address over 39,000 customer enquiries every month, plan and deliver all maintenance activities on the network, drive efficiencies and improvements across our systems and roads, and respond to incidents across 4,500 miles of motorways and major A-roads that we manage. All to make sure National Highways customers have safer, smoother, and more reliable journeys.

External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy.

We are committed to creating a diverse environment and welcome applicants from all backgrounds.

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