MUST HOLD ACTIVE SC CLEARANCE
3-month contract (possible extension)
£700‑£800 per day (Inside IR35)
Full time - 1 day per week in either London / Cardiff / Glasgow office
A Governing Body is seeking an experienced Principal Salesforce Administrator to lead the application operations and administration strategy for a large, complex Salesforce environment. This is a senior hands‑on leadership position overseeing platform performance, governance, optimisation, and the direction of Salesforce application operations. This role sits within a multidisciplinary Digital, Data and Security Services function, and aligns with senior‑level Application Operations roles within wider Government Digital and Data frameworks.
Purpose of the Role
The Principal Salesforce Administrator owns the overall Salesforce administration strategy and leads the delivery, support and continuous improvement of the platform. You will ensure the environment remains stable, resilient and optimised, while overseeing administrators and external delivery partners.
- Platform performance and operational excellence
- Robust configuration, integration governance and release processes
- Strategic alignment with digital, data and security objectives
- Vendor, supplier and systems integrator oversight
- Mentoring and upskilling team members
- Leading the long‑term operational roadmap for Salesforce
Key Responsibilities
Stakeholder Engagement
- Work closely with senior stakeholders across digital, data, security, architecture and operations.
- Provide authoritative guidance on Salesforce application operations.
- Oversee systems integrator activity to maintain quality, alignment and delivery outcomes.
Technical Oversight & Assurance
- Ensure operational performance, resilience and optimisation of the Salesforce platform.
- Provide expert assurance on configuration, integrations, automation, releases and governance controls.
- Ensure compliance with standards and contractual obligations.
- Identify enhancement opportunities and introduce process improvements.
- Recommend new tools, approaches or methods that improve platform reliability and service outcomes.
Mentorship & Capability Development
- Coach and develop Salesforce Administrators.
- Promote best practice across the team and ensure operational standards are met.
- Support skills development and professional learning pathways.
Architectural & Strategic Leadership
- Lead Salesforce application operations strategy, including operational models and platform evolution.
- Support longer‑term technology planning and alignment with architectural direction.
Skills & Experience Required
Essential
- Deep operational expertise managing complex Salesforce environments.
- Previous leadership experience in application operations or platform engineering.
- Proven experience managing suppliers and technical risks.
- Experience leading a Salesforce Administration team.
- Ability to hold (or currently hold) the following certifications within 6 months:
- Salesforce Certified App Builder
- Salesforce Certified Advanced Administrator
- Active SC Clearance (mandatory).
- Experience overseeing offshore systems integrators or managed service providers.
Morgan Hunt is a multi‑award‑winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer; job suitability is assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
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