{ “@context”: “http://schema.org”, “@type”: “JobPosting”, “title”: “Specialist Engineer”, “description”: “
- Role: Specialist Engineer
- Location: Sheffield UK
- Type: Hybrid 3-days in a week
Job Description
Primary skill: Automation Engineer
- Service Lifecycle Management: Oversee the design implementation, operation and improvement of IT services
- Stakeholder Collaboration: Engage with business and technical stakeholders to ensure service alignment with organizational needs
- Service Strategy: Develop and implement service strategies, places and processes to improve service delivery and customer satisfaction
- Performance Monitoring: Monitor service performance using key matrices and KPIs and implement corrective actions as needed to maintain service quality
- Capacity Management: Effectively manage service capacity to ensure seamless operations and avoid disruptions due to capacity constraints; Ensure sufficient capacity is available to meet current and future demands
- Continuous Improvement: Drive continuous improvement initiatives to enhance service efficiency, reliability and customer satisfaction
- Incident and Problem Management: Manage and coordinate incident and problem resolution processes ensuring timely and effective resolution of service issues
- Change Management: Oversee change management activities related to IT services ensuring minimal disruption to business operations
- Service Reporting: Produce regular service performance reports and communicate findings to stakeholders
- Budget Management: Manage service budgets ensuring cost‑effective delivery of services
- Compliance and Risk Management: Ensure IT services comply with relevant regulations, policies and standards and manage associated risks
Requirements
- 8 Years of total IT experience with 5 years of relevant IT Service Management experience
- Diploma in BE/BTech/MTech/MSc in Computer ScienceIT preferred or any engineering field considered or equivalent
- ITIL PMP or other relevant certifications are highly desirable
- Strong understanding of IT service management frameworks and best practices
- Excellent communication and interpersonal skills
- Ability to collaborate effectively with cross‑functional teams and stakeholders
- Strong analytical and problem‑solving skills
- Experience in managing service performance matrices and KPIs
- Knowledge of incident, problem and change management processes
- Budget management and financial acumen
- Knowledge of distributed compute systems, especially virtualization platforms, is preferred
Skills
Mandatory Skills : Major incident management, Stakeholder Management
#J-18808-Ljbffr”, “datePosted”: “2026-05-10”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Randstad Technologies Recruitment”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__428782860__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=901” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “Sheffield” } } }Company: Randstad Technologies Recruitment
Location: Sheffield
Job Description:
- Role: Specialist Engineer
- Location: Sheffield UK
- Type: Hybrid 3-days in a week
Job Description
Primary skill: Automation Engineer
- Service Lifecycle Management: Oversee the design implementation, operation and improvement of IT services
- Stakeholder Collaboration: Engage with business and technical stakeholders to ensure service alignment with organizational needs
- Service Strategy: Develop and implement service strategies, places and processes to improve service delivery and customer satisfaction
- Performance Monitoring: Monitor service performance using key matrices and KPIs and implement corrective actions as needed to maintain service quality
- Capacity Management: Effectively manage service capacity to ensure seamless operations and avoid disruptions due to capacity constraints; Ensure sufficient capacity is available to meet current and future demands
- Continuous Improvement: Drive continuous improvement initiatives to enhance service efficiency, reliability and customer satisfaction
- Incident and Problem Management: Manage and coordinate incident and problem resolution processes ensuring timely and effective resolution of service issues
- Change Management: Oversee change management activities related to IT services ensuring minimal disruption to business operations
- Service Reporting: Produce regular service performance reports and communicate findings to stakeholders
- Budget Management: Manage service budgets ensuring cost‑effective delivery of services
- Compliance and Risk Management: Ensure IT services comply with relevant regulations, policies and standards and manage associated risks
Requirements
- 8 Years of total IT experience with 5 years of relevant IT Service Management experience
- Diploma in BE/BTech/MTech/MSc in Computer ScienceIT preferred or any engineering field considered or equivalent
- ITIL PMP or other relevant certifications are highly desirable
- Strong understanding of IT service management frameworks and best practices
- Excellent communication and interpersonal skills
- Ability to collaborate effectively with cross‑functional teams and stakeholders
- Strong analytical and problem‑solving skills
- Experience in managing service performance matrices and KPIs
- Knowledge of incident, problem and change management processes
- Budget management and financial acumen
- Knowledge of distributed compute systems, especially virtualization platforms, is preferred
Skills
Mandatory Skills : Major incident management, Stakeholder Management
#J-18808-Ljbffr…
Posted: May 10th, 2026