Service Engineer

Service Engineer – MacGregor

The purpose of the role is to repair and maintenance work for MacGregor product range. You will ensure the work is carried out efficiently, accurately, in a friendly manner and supporting management and the rest of the organization in necessary areas. As a Service Engineer, you will also be responsible to support Service overall goals.

Your day‑to‑day responsibilities will include ensuring that all activities comply with the Integrated Management System (IMS), QHSE and other rules and requirements according to MacGregor standards.

More tasks and responsibilities

• Professionally supervise and/or perform service activities (overhauls, inspections) preventative maintenance and corrective actions on MacGregor and equivalent equipment
• Establish and maintain good relationships with both internal and external customers
• Enable feedback from customers and the service market in general to reach the appropriate MacGregor organization
• Stay up to date with relevant developments, routines, processes and news within MacGregor major customers active in business area
• Cooperation with the other Macgregor service stations and installation division
• Follow all site safety rules, agreed working practices and environmental requirements
• Recognize service and spares sales opportunities and communicate that to the relevant persons
• Carrying out planned and corrective maintenance/repairs, including onboard inspections of equipment
• Work overtime hours and during weekends when required, willing to travel frequently

Reporting and Location

This role is part of our Global Services Division. Reporting directly to the Operations Superintendent, this position is fully remote. Although the position belongs to our Gateshead branch, our primary focus for this recruitment is to find a candidate residing in the Liverpool area.

Qualifications

We are looking for a person with electrical, hydraulic background and field service experience. Mechanical skills would be an advantage. As a person you are cooperative, customer oriented and have technical skills.

Ideally you have

• Technical education or college level or similar relevant experience - as a minimum
• At least 5 years experience on similar position
• Openness to business travel and irregular working hours
• Experience in marine/shipyard sector - preferred
• Hands on skills in performing repair jobs
• Customer oriented mindset - to build a long term relationship

Benefits

Remote position with opportunities for professional growth and collaboration across an international team.

MacGregor is an equal opportunity employer. We recognise that diversity is key to our continued success, and strive to maintain a fair and equitable recruitment process for all applicants.

Additional information

Do you have questions regarding the role? Please contact Kim Morgan, Operations Superintendent at kim.morgan@macgregor.com.

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