About The Role
Building the world’s largest digital healthcare company means lots of exciting challenges. We will be:
- Scaling & improving our existing Weight offering
- Launching new exciting product lines and treatments
- Creating a world class mobile experience
The Strategy & Operations Manager will work on the most pressing projects in the business, acting as a ‘swiss army knife’ and reporting to the Head of Strategic Initiatives. You will work closely with leaders such as the VP of Operations and Chief Commercial Officer and complete strategic analysis, collaborate with clinical, operations, product and growth teams to execute key initiatives, and be a thought partner to the leaders you work with.
What You’ll Do
You will lead two or more projects at a time. Examples include:
- Scoping and delivering cross‑functional initiatives (e.g., improving efficiency in a patient service team; a new retention initiative)
- Identifying and negotiating with a new brand partner (e.g., gym partnership)
- Leading commercial analysis and design of new offers within a product line (e.g., discounts, bundling, tiering)
- Working closely with technology teams to define new features that resolve problems or deliver more value to our patients
- Contributing to the strategic planning process each Cycle to determine where the business can deliver the most patient and commercial value
- Project‑managing major projects, ensuring stakeholders understand key requirements, deliver on time, and to a high bar
- Supporting a leader in setting up a new reporting or operating model for key initiatives
- Working with analytics to deliver performance insights and make recommendations on changes
Experience & Background
- 3‑4+ years in high‑velocity, high‑ownership environments – preferably including 2+ years in consulting/banking and 1‑2 years in a strategy or operations role at a start‑up
- Exceptional problem solver with structured thinking – can break down ambiguous challenges, generate hypotheses, and test them systematically
- Hands‑on – not afraid of ‘rolling up sleeves’ and getting the nitty‑gritty done to move projects forward
- Strong communication and execution focus – able to present complex ideas clearly and drive projects forward with incomplete information
- Product sensibility – understanding of how to design things people want, whether through formal product experience or adjacent roles
- High agency and comfortable with ambiguity – takes ownership, finds solutions, and thrives when priorities shift and new challenges emerge
Bonus Points
- Healthcare or regulated industry experience
- Experience building propositions or products that drive behaviour change
- Previous start‑up or scale‑up experience
Why This Role Is Exciting
- Build from zero – you’ll shape a new brand and product from the ground up and see your work in the hands of thousands of patients
- Join the founding team and play a pivotal role at the intersection of health, tech, and behaviour change
- Accelerate your growth – learn quickly, stretch your skills, and take on real ownership in a supportive, fast‑moving environment
- Drive real outcomes – see your strategic work translate into better patient experiences and business results
Benefits
- Your own stake in the business with our employee options program
- A monthly wellness allowance, for you to spend on whatever wellness means to you
- A yearly personal development budget
- 3 extra days of leave to continuously up‑skill yourself
- 25 days holiday + bank holidays, with an enhanced parental leave policy
- A fun office with regular socials including after‑school sport, clubs, cycle kick‑offs and seasonal parties
- Your own MacBook and more!
At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.
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