Catering Manager | West Midlands
Salary £DOE
Do you love managing a busy restaurant? This independent, family‑run garden centre is looking for an experienced Catering Manager to take ownership of their multi‑faced operation.
This is a hands‑on, influential role where strong hospitality experience is essential.
The Role
You’ll oversee all hospitality areas, including the restaurant, coffee shop, soft play, and grab‑and‑go units, ensuring exceptional customer experiences, strong financial performance, and high operational standards.
- Operational Leadership
- Team Leadership
- Financial Performance
- Customer Experience
- Compliance & Safety
- Stock & Supply Chain
- Reporting & Communication
About You
Essential
- Proven experience as a General Manager or senior leader in hospitality
- Experience managing multiple departments or sites
- Strong financial and commercial acumen
- Track record of leading and developing large teams
Desirable
- Background in garden centres, leisure, or family‑focused environments
- Experience across both food service and leisure operations
Key Skills
- Strong leadership and people management
- Organised, detail‑oriented, and solutions‑focused
- Commercially driven with a customer‑first mindset
- Thrives in fast‑paced, high‑volume environments
- Confident communicator at all levels
KPIs
- Revenue growth and profitability
- Labour and cost control
- Customer satisfaction
- Team retention and engagement
- Compliance and audit performance
Additional Information
- Weekend and seasonal flexibility required
- Hands‑on leadership style with strong on‑site presence expected
How to Apply
If you’re ready to step into a role where expertise will be genuinely valued, we’d love to hear from you.
Apply below or contact Michail directly at michail@morepeople.co.uk or 01780 480530 for a confidential conversation.
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