Position Summary
A proactive, results‑driven store manager will lead the new store, inspire the team, and drive commercial success.
Key Responsibilities
- Support and motivate the in‑store team daily to achieve store targets, maximise opportunities to surpass KPIs, and model exemplary Pandora customer service.
- Maintain a strong retail floor presence, educate and influence the store, and ensure back‑of‑house activities enable successful commercial execution.
- Receive thorough training to become a Pandora product expert and, with support from the regional sales manager, nurture and develop staff to unlock their full potential.
Qualifications
- Proven experience in driving sales and profitability in a store setting.
- A passion for delivering a culture of exemplary customer service.
- Ability to understand and translate Pandora’s local and global business strategy into store, regional, and division KPIs.
- Experience using data to identify trends, issues, and root causes, and to take action when opportunities arise.
- Strong communication skills to establish and coach a high‑performing team.
- Adaptability and flexibility to changing business needs.
- Positive, can‑do attitude with enthusiasm for Pandora products and core values.
- Well‑presented appearance with a taste for desirable products.
Benefits
- Highly competitive salary.
- Monthly bonus of 10% if sales targets are achieved (potential of 20% on stretch targets).
- Generous annual jewellery uniform allowance.
- Generous employee discount.
- Access to an online benefits platform offering retail, hospitality, and entertainment discounts.
- Free support through ‘Retail Trust’ for health and wellbeing, financial advice, legal aid, and more.
- Parties, incentives, and gifts throughout the year.
Equal Opportunity Statement
We are an equal opportunity employer. Reasonable adjustments can be made during the interview process. Please notify us as soon as possible if required.
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