Job Purpose
To ensure the provision of an efficient and comprehensive professional People service to managers and staff across the Region. Support the delivery of Regional People-related strategic goals and objectives and the development of partnership relationships through discussion with the Regional Director and Regional Business Manager. As a member of the Trust’s People Team, contribute to the development of People policies, systems and practices and to the development and delivery of People projects on a Trust-wide basis.
Reporting Arrangements
This role reports to the Lead Consultant (People Partnering, Policy & Advice). However, as the role is aligned to South & West Region, day-to-day reporting will be to the Regional Director (South & West).
Key Responsibilities And Accountabilities
Provide professional advice, expertise, guidance and support to Regional Director, Managers, Supervisors and staff on all aspects of People matters, ensuring that they are aware of current legislation, best practice and Trust policy and procedures. This role will be the focal point of contact for People matters for the areas it is aligned to.
- In liaison with the Manager team’s, develop business partner relationships with the Regional Director and other lead managers within the business area’s in order to gain greater all‑round understanding of their business requirements and support them in delivering key objectives.
- Act as main point of contact for Regional Director and line managers within the employee relations issues and to provide support and advice on individual employee casework e.g., grievance, performance and absence management, conduct, capability, harassment and bullying, redundancy, voluntary severance, redeployment, change management, stress management, team development, equality & diversity. Ensure cases are dealt with in a timely fashion and in accordance with current legislation and best practice and that effective communication and good employee and/or Trade Union relations are developed and maintained.
- Liaise with the People Recruitment team over the servicing of the recruitment function from handling vacancies to issuing contracts of employment and carrying out Disclosure Scotland checks. Use and verify information held on the relevant People Systems.
- Develop and where appropriate, deliver People development activities in consultation with Regional Director and Organisational Development (who may identify and recommend external providers of training, so that cost‑effective and business‑led solutions are delivered). Communication and consultation with staff will be an important element of this role.
- Along with the Regional Director, represent the region’s interests in discussions on People issues at Trust level, ensuring that the needs of the area are taken into account in developing Trust‑wide policies and procedures and ensuring that centrally agreed People policy and practices are implemented in the Region.
- As a member of the Trust’s People Team, contribute to policy development and major projects on a Trust‑wide basis. Ensure consistency in People practices. Communicate effectively with other members of the People community to share best practice and keep up to date with professional developments, including changes in best practice, new legislation and case law. Represent the People Department at Hearings in other areas of the Trust as required, support the job evaluation process as required.
Qualifications
Essential
- Professionally qualified in HR (Chartered Member of CIPD, would be the norm).
- Degree or degree level capability.
- Will have enhanced knowledge and skills through CPD activities.
Desirable
- HR, HR‑related or business‑related post‑graduate qualification.
- Clean driving licence.
- Good knowledge of Access People XD
Experience
Essential
- Track record in HR which must have included operational HR as a professional advisor (advising, influencing, delivering HR solutions in partnership with the business, employee relations).
- Ability to deal with confidential information and always maintain confidentiality.
- Strong communications skills and superb attention to detail is a must.
- Strong influencing and interpersonal skills.
- Excellent organisational and time management skills.
- A flexible can‑do attitude with the ability to work to deadlines.
- Capacity to work efficiently and stay calm under pressure.
- Good IT literacy (Microsoft Office, Excel, HR Systems)
Desirable
- Good knowledge of Access People XD
Location
Required to have a base at a relevant Trust site within South & West (e.g. Central Glasgow, G2 3EX, South Ayrshire, Dumfries & Galloway) and be available to visit properties within South & West as needed. Some home working will be possible by agreement.
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