Order Operations & Compliance Analyst

Overview

We are looking for an Order Operations & Compliance Analyst to ensure accurate and timely entry of customer orders, supporting revenue flow and reducing errors through high-quality processing.

What We Offer

• Competitive Salary: Reflecting your skills and experience
• Generous Leave: 25 days annual leave (pro-rated in hours)
• Holiday Purchase Scheme: Buy up to 10 extra days—up to 35 days total leave
• Comprehensive Benefits:
  • Pension plan (up to 7% employer match)
  • Life assurance
  • Employee assistance program
  • Referral scheme
• Exclusive Discounts: High street brands, cycle-to-work scheme, and Johnson Controls product discounts
• Career Development: Extensive growth and advancement opportunities

What You’ll Do

• Accurately enter and process customer orders in ERP/CRM systems
• Validate pricing, customer details, and required documentation
• Perform quality checks to ensure orders are complete and correct
• Manage turnaround times and prioritise urgent requests
• Liaise with Sales and stakeholders to resolve queries
• Correct errors and support rework where required
• Ensure compliance with company policies and documentation standards

What We’re Looking For

• Strong attention to detail
• Experience in order processing, billing, or similar workflows
• Familiarity with ERP/CRM systems (e.g. SAP, Oracle, Salesforce)
• Good communication and coordination skills
• Ability to work in a fast-paced, deadline-driven environment

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