Team Manager – Housing Options and Support Services

We operate a bilingual policy. All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English.

Team Manager – Housing Options and Support Services

Please note that the advertised salary for this position is subject to the pending 2026/2027 national pay award. The final salary will be adjusted accordingly once this has been agreed.

Ceredigion County Council is seeking an experienced and motivated Team Manager – Housing Options and Support Services to lead key frontline housing and homelessness functions, supporting residents to access the right help at the right time through our Through Age and Wellbeing Integrated Services Model.

Key responsibilities include:

• Leading and managing the Housing Options, Accommodation, Housing Support, and Strategy & Housing Register Allocations functions.
• Providing expert operational guidance on homelessness law, welfare benefits, debt/money advice, accommodation management, and commissioned support services.
• Ensuring statutory duties are delivered effectively, including homelessness prevention, assessments and reviews, and securing temporary and permanent accommodation.
• Driving service quality, performance management, and continuous improvement, including robust quality assurance and reflective supervision.
• Working collaboratively with internal teams and external partners at local, regional and all-Wales level to improve outcomes for residents.

About you: You will have significant experience in housing (minimum 5 years) and leadership in a relevant service area, with a strong understanding of housing legislation, performance management and person‑centred practice (including Signs of Safety). You will hold (or be working towards where stated) relevant professional and management qualifications, have excellent communication and digital skills, and be committed to equality, diversity and customer‑focused service delivery. Welsh language ability is essential (or a commitment to attain the required levels within two years). A full driving licence is required.

What we offer in return for your skills and commitment:

• A flexible hours scheme
• Generous annual leave
• Ongoing training and professional development opportunities to help you progress your career with us.

Note: We reserve the right to extend the application closing date.

What we offer

Work‑life balance

Lifestyle savings scheme

Generous employer pension scheme

Cycle to work scheme

Learning and development

Where you'll work

Porth Cymorth Cynnar – Community Wellbeing and Learning

We provide early help, prevention and intervention services to a range of groups and individuals across the County. Our aim is to identify need and offer support before issues and concerns become too great and more formal intervention is needed. Our key functions include:

• Lifelong Learning and Skills
• Leisure & Wellbeing
• Early Intervention Services
• Support and Prevention Services
• Ceredigion Pupil Referral Unit

Penmorfa Penmorfa is our most central office, it is where our Chief Executive and Councillors are based. Read more. Aberaeron is a picture perfect harbour town and is one of Ceredigion's best loved holiday destinations with fashionable places to stay and eat. Read more.

#J-18808-Ljbffr