17364 - Programme manager - Suffolk - East of England
General Information
Working Pattern: Full Time
Vacancy Approach: External
Location: Bury St Edmunds
Region: East of England
Closing Date: 28-May-2026
Business Unit: NPS East of England Accr Prog and Structured Interv (2021)
Post Type: Other
Number of jobs available: 1
Reserve List: 12 Months
Job ID: 17364
Overview of the job
This role will be regionally based reporting directly to the Head of Programmes for their region. Responsible for implementing and managing the strategic direction and effective delivery of interventions including Accredited Programmes, Structured Interventions and Senior Attendance Centres for people on probation subject to community sentencing. Provided in accordance with the Interventions Integrity Framework, and all relevant organisational policies and HMPPS accreditation standards. They will have direct line management responsibility for a mobile and dispersed team working across the region.
Responsibilities, Activities & Duties
- Provide effective line management and leadership to a diverse team that includes Treatment Managers, Facilitators, Partner Link Workers, Senior Attendance Centre staff and Administrators and maintain robust procedures relating to the management of risk
- Have overall responsibility for ensuring that interventions are delivered in line with programme management manuals, performance and audit standards and that the arrangements are in place for effective management of risk
- Have strategic oversight of the effective use of resources in managing staff rotas and the development of contingency plans to ensure continuity of delivery of Interventions
- Ensure that there is an adequate pool of fully trained Programme Facilitators who have attended all the required training appropriate to the programme they are delivering
- Lead in promoting Accredited Programmes, Structured Interventions and SAC and ensure that the Judiciary, People on Probation, and Probation Practitioners are able to access clear and accurate information about programmes
- Have overall responsibility to ensure that quality standards are maintained and that compliance with audit standards is monitored and poor performance and complaints are effectively managed to minimise business risks
- Prepare an annual team plan and review, ensuring the effective allocation of resources and that respond to the public protection duties of the team through multi‑agency arrangements and individual casework review, discussion and feedback
- Initiate or implement change and develop new services in line with effective practice principles and within the resources available
- Manage financial resources as required by the Head of Programmes and in line with HMPPS financial regulations and policies and take a leading role to deliver the business plan and develop work with partners and key stakeholders, representing the Probation Service as appropriate
- Accept reasonable alterations and additional tasks of a similar level that may be necessary; significant adjustments may require re‑examination under the Job Evaluation Scheme and should be discussed with the job holder
The duties and responsibilities listed above describe the post as it is at present and are not intended to be exhaustive.
Behaviours
- Working Together
- Developing Self and Others
- Delivering at Pace
- Managing a Quality Service
- Making Effective Decisions
- Communicating and Influencing
- Leadership
Essential Experience
- Understanding of the key principles of programmes
- Substantial experience working in a variety of settings including offender risk assessment and management
- Understanding of the role of the Probation Service in the Criminal Justice System and in a multi‑disciplinary setting
- Evidence of ability to evaluate practice
- Experience of working under pressure and fulfilling demanding deadlines
- Able to demonstrate well developed IT skills, including evidence of ability to interpret and apply performance reports
- Experience of proactively championing diversity and inclusiveness both internally and externally
Hours of Work (Unsocial Hours) Allowances
37 hour working week
Benefits
MoJ offers a range of benefits:
- Annual leave is 25 days on appointment and will increase to 30 days after five years’ service, plus public holidays.
- Leave for part‑time and job share posts will be calculated on a pro‑rata basis.
- Pension: The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF).
- Training: The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
- Networks: Opportunity to join employee‑run networks that support minority groups and provide advice and support.
- Additional support: Family friendly policies, flexible benefits, childcare vouchers, paid paternity, adoption, and maternity leave, free annual sight tests for employees who use computer screens.
Civil Service Nationality Rules
This job is broadly open to the following groups:
- UK nationals
- Nationals of the Republic of Ireland
- Nationals of Commonwealth countries who have the right to work in the UK
- Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre‑settled status under the European Union Settlement Scheme (EUSS)
- Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre‑settled status under the EUSS
- Individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Hybrid working arrangements may be available, subject to business need.
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